Gainsight
DECEMBER 15, 2023
Tip 2: Invest in Sales Training for Your CSMs An easy step to get CS closer to the revenue and expansion pipeline is to give CSMs access to the type of training that their Sales team gets. “If If you break down what Sales and CS do, a lot of the activities are the same,” says Dhaliwal.
Pragmatic Marketing
AUGUST 20, 2019
More than one-third of security professionals’ defensive blue teams fail to catch offensive red team attacks, according to a study from cybersecurity company Exabeam. What’s odd, though, is that only 23% of companies consider their current sales training programs to be effective.
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Intercom, Inc.
NOVEMBER 20, 2018
Despite that value, however, there’s a drawback – a lack of formal sales training and sales process can seriously undermine those initial efforts. In this post, I outline how SaaS founders should modify their approach and implement a simple sales methodology to increase their odds of success.
Pragmatic Marketing
AUGUST 20, 2019
More than one-third of security professionals’ defensive blue teams fail to catch offensive red team attacks, according to a study from cybersecurity company Exabeam. What’s odd, though, is that only 23% of companies consider their current sales training programs to be effective.
Userpilot
APRIL 14, 2023
Focusing on companies in the same niche could provide valuable insights on how to retain existing customers and implement great user onboarding flows, but you could also study brands in other sectors. Pay attention to how the timing, messaging, elements, and support options all contribute to the positive onboarding experience.
ProductPlan
NOVEMBER 19, 2021
Studying competitive products? Building your product’s strategic schedule, including timelines for development milestones, marketing campaigns, sales training, etc. Team messaging and collaboration. Training and onboarding. For example, suppose your development department uses Slack for their internal messaging.
The Product Coalition
FEBRUARY 26, 2022
I had this very wise mentor once who studied the growth of organisations as they age. While you can make the case that sales & marketing teams simply need better training on who the target market is, this is true, but it rarely stops the feedback you’ll get and the meetings and messages that come with it.
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