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Onboarding KPIs

Software Review

Tableau

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Top 10 Customer Analytics Platforms for Product and Growth Teams

Userpilot

MARCH 5, 2025

The right customer analytics platform helps you uncover exactly how customers interact with your product: so you can spot issues early, optimize user journeys, and drive sustainable growth. With a reliable analytics solution , you wont miss critical signals or overlook game-changing insights that could increase product adoption.

Data Visualization

Data Visualization Analytic Tools Feedback Software Reporting Tools

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How to Interpret Customer Data with Data Visualization Tools: Expert Insights for Product Teams

Userpilot

FEBRUARY 13, 2025

You know your product collects tons of data. Because product analytics should be easy and accessible for everyone, not just data experts. In this guide, well break down the top data visualization tools for product teams, so you can stop guessing and start making smarter, data-driven decisions. What are data visualization tools?

Data Visualization

Data Visualization Reporting Tools Analytic Tools Customer Feedback

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Webinars

Mastering Apache Airflow® 3.0: What’s New (and What’s Next) for Data Orchestration

Trending Sources

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We Tested The 10 Best Customer Engagement Software: Here’s What We Found

Userpilot

MARCH 5, 2025

That’s where customer engagement software comes in. How I chose the best customer engagement software My evaluation process combined thorough feature analysis , a careful review of user feedback, and insights from industry reports. Some engagement features in Userpilot. Criterion Does It Deliver?

Analytic Tools Feedback Software Research Software Reporting Tools

Webinars

Mastering Apache Airflow® 3.0: What’s New (and What’s Next) for Data Orchestration

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Actionable Analytics 101: How to Collect and Use Actionable Data Insights in SaaS

Userpilot

FEBRUARY 6, 2023

If you are wondering how actionable analytics can help you boost product growth in 2023, this post is for you! To start, you can track product usage data with click tracking. Review the feedback to see what you can improve on to predict and prevent future churn. Let’s get started.

Data Visualization

Data Visualization Analytic Tools Feedback Software Customer Feedback

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12 Best Software for Customer Feedback to Gather Actionable Insights

Userpilot

JULY 17, 2023

Searching for the best software for customer feedback to truly understand your customer sentiment ? Software for customer feedback has become essential for SaaS businesses that have customers in their hearts. Actionable insights from feedback help you better align your product with customers’ needs and retain them for longer.

Feedback Software

Feedback Software Customer Feedback Data Visualization User Testing

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13 Brand Activation Examples From Famous Brands to Inspire You

Userpilot

MARCH 29, 2024

Brand activation is about driving product growth by connecting emotionally with people on a personal level. To create a successful activation strategy , you must first define your product's value proposition. Userpilot showcases brand values on Product Hunt to attract like-minded people. Let’s dive in!

Branding Analytic Tools Feedback Software User Testing

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Product Analysis in SaaS: Types, Steps, and Tools

Userpilot

APRIL 21, 2023

What is product analysis and what are its benefits? We also explore: Different types of product analysis The steps needed to analyze your product The tools you can use Let’s get right to it! TL;DR Product analysis is the process of collecting and analyzing data about various aspects of product performance.

Analytic Tools Feedback Software Research Software Data Visualization

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Best Resources for Customer Experience Analysts

Userpilot

AUGUST 17, 2024

Essential tools for customer experience analysts include Userpilot for user onboarding, Zendesk for customer support, and Tableau for data visualization. Looking to enhance user onboarding and overall customer experience? Consider Userpilot for its no-code in-app guidance and analytics capabilities. Book a demo today!

Data Visualization

Data Visualization Customer Experience Analytic Tools Feedback Software

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14 Zendesk Integrations SaaS Companies Need in 2023

Userpilot

JULY 24, 2023

The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it! You can also embed Zendesk functionality into your product using JavaScript. However, you may still need to pay to subscribe to the products.

Embedded Analytics

Embedded Analytics Data Visualization Analytic Tools Feedback Software

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Data Democratization: Definition, Benefits, Implementation & Best Practices

Userpilot

AUGUST 16, 2023

This increases their productivity and efficiency. To ensure that staff knows how to use the tools and are familiar with the guidelines, develop onboarding , training, and mentoring programs. Let’s imagine the product team witnesses a drop in the activation rate. What is data democratization? Funnel analysis in Userpilot.

Data Visualization

Data Visualization Analytic Tools Feedback Software Reporting Tools

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How to Become a Customer Experience Analyst [+Tools and Resources]

Userpilot

AUGUST 25, 2024

Some essential tools include Userpilot for user onboarding , Zendesk for customer support, Google Analytics for website analytics, and Tableau for data visualization. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Book a demo to see it in action!

Data Visualization

Data Visualization Analytic Tools Feedback Software Research Software

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Customer Experience Analyst Salary [+ Resources to Advance]

Userpilot

AUGUST 28, 2024

Collaborate with teams : Work closely with product, marketing, and support teams to implement customer-centric solutions. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Stay updated : Keep up with industry trends and best practices in customer experience.

Data Visualization

Data Visualization Customer Experience Analytic Tools Feedback Software

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Best Resources for Customer Service Representatives

Userpilot

AUGUST 17, 2024

Essential tools for customer service representatives include Userpilot for user onboarding, Zendesk for customer experience, and Monday for project management. Looking to enhance your customer onboarding process and drive product adoption? Consider Userpilot for its no-code in-app guidance and analytics capabilities.

Data Visualization

Data Visualization Reporting Tools Analytic Tools Feedback Software

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Customer Experience Analyst Job Description and Templates

Userpilot

AUGUST 28, 2024

Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. In the SaaS industry, they analyze customer data, feedback, and behaviors to enhance user satisfaction and retention, ensuring the software meets user needs and expectations. Book a demo to see it in action!

Data Visualization

Data Visualization Analytic Tools Customer Experience Feedback Software

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Customer Service Representative Career Path

Userpilot

AUGUST 30, 2024

Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. They also guide customers through successfully using product features and helping users get value from them.

Data Visualization

Data Visualization Reporting Tools Analytic Tools Feedback Software

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Customer Service Representative Salary [+ Resources to Advance]

Userpilot

AUGUST 28, 2024

Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. In the SaaS industry, a CSR helps users navigate software applications, troubleshoot technical issues, and drive product adoption. Looking into tools for customer service representatives?

Data Visualization

Data Visualization Reporting Tools Analytic Tools Feedback Software

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How to Become a Customer Service Representative [+Tools and Resources]

Userpilot

AUGUST 27, 2024

In the SaaS industry, they help users navigate software applications, troubleshoot technical issues, and drive product adoption. Some essential tools include Userpilot for user onboarding , Zendesk for customer support management, and Freshdesk for ticketing and customer communication. Book a demo to see it in action!

Data Visualization

Data Visualization Reporting Tools Analytic Tools Feedback Software

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How to Become a UX Researcher [+Tools and Resources]

Userpilot

JULY 21, 2024

TL;DR A UX researcher in SaaS specializes in understanding user behaviors, needs, and motivations through various research methods to inform product design and development. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Let’s dive in!

Research Software

Research Software Data Visualization Analytic Tools Feedback Software

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How to Become a Product Owner [+Tools and Resources]

Userpilot

JUNE 30, 2024

Embarking on a career as a product owner involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful product owner. The product owner is also often referred to as the voice of the customer (VOC) on the Scrum team.

Analytic Tools Research Software Feedback Software Data Visualization

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UX Designer Career Path

Userpilot

JULY 14, 2024

TL;DR A UX designer, or user experience designer, focuses on enhancing user satisfaction by improving the usability , accessibility, and pleasure provided in the interaction between the user and the product. Having the right tools is crucial for UX designers to enhance productivity, creativity, and collaboration.

Analytic Tools Research Software Feedback Software Data Visualization

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How to Become a UX Designer [+Tools and Resources]

Userpilot

JULY 21, 2024

TL;DR A UX designer, or user experience designer, focuses on enhancing user satisfaction by improving the usability , accessibility, and pleasure provided in the interaction between the user and the product. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities.

Research Software

Research Software Analytic Tools Feedback Software Data Visualization

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Best Resources for Associate Product Managers

Userpilot

JULY 24, 2024

This guide will introduce you to the best resources available for associate product managers, providing you with a curated selection of valuable materials to enhance your skills and knowledge. An associate product manager focuses on understanding customer needs, analyzing market trends, and aiding in developing and improving product features.

Data Visualization

Data Visualization Analytic Tools Feedback Software Research Software

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Best Resources for CX Product Managers

Userpilot

JULY 24, 2024

This guide will introduce you to the best resources available for CX product managers, providing you with a curated selection of valuable materials to enhance your skills and knowledge. A CX product manager is responsible for understanding customer needs, behaviors, and pain points. What does a CX product manager do?

Data Visualization

Data Visualization Analytic Tools Feedback Software Research Software

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How to Become a Retention Specialist [+Tools and Resources]

Userpilot

JULY 20, 2024

Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. reduced login frequency, feature inactivity) and proactively reach out to understand their challenges. Analyze this feedback to identify areas for improvement in the product, user experience, or communication.

Data Visualization

Data Visualization Analytic Tools Feedback Software Research Software

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How to Become a Data Scientist [+Tools and Resources]

Userpilot

JULY 21, 2024

Data scientists have a plethora of tools at their disposal to analyze and interpret data effectively: Userpilot is a no-code tool for product analytics, while Tableau and Power BI excel in data visualization and business intelligence, etc. user activity logs, product usage data ). Looking into tools for data scientists?

Data Visualization

Data Visualization Analytic Tools Research Software Feedback Software

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How to Become a CX Product Manager [+Tools and Resources]

Userpilot

JULY 21, 2024

Embarking on a career as a CX product manager involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful CX product manager. Looking into tools for CX product managers? Book a demo to see it in action!

Data Visualization

Data Visualization Analytic Tools Feedback Software Research Software

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How to Become an Associate Product Manager [+Tools and Resources]

Userpilot

JULY 20, 2024

Embarking on a career as an associate product manager involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful associate product manager. Looking into tools for associate product managers? Let’s dive in!

Data Visualization

Data Visualization Analytic Tools Research Software Feedback Software

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Best 15 NPS Survey Tools in 2024

Usersnap

AUGUST 12, 2024

Net Promoter Score, launched in 2003, has become a key metric for assessing customer satisfaction. NPS measures customer loyalty by asking how likely customers are to recommend your product or service to others. They usually come with robust analytics and reporting features.

Data Visualization

Data Visualization Analytic Tools Feedback Software Reporting Tools

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Confluence: Complete how-to guide for beginners

Modus Create

APRIL 24, 2024

Confluence Features Why use Confluence? Confluence, created in 2004, is a collaboration tool or ECM (Enterprise Content Management) system developed by the Australian software company, Atlassian. Below are some of the key features that make Confluence a go-to solution for teams of all sizes.

Data Visualization

Data Visualization Analytic Tools Research Software Reporting Tools

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15 Best User Behavior Analytics Tools in 2024

Userpilot

MARCH 5, 2024

User behavior analytics tools are an essential part of the modern product manager’s toolkit. You can use the information they provide to improve user engagement, boost conversion rates, streamline your marketing, and drive product growth. These tools include features like data tracking , session recording, etc.,

Data Visualization

Data Visualization Analytic Tools Feedback Software Embedded Analytics

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Pulse Everywhere: Themes And Takeaways From Day 2

Gainsight

MAY 14, 2020

Our CEO, Nick Mehta, kicked off day 2 with an opening keynote featuring Mapbox, VTS Intellishift, Adobe, PTC, and Docusign. Kristi Faltorusso, a four-time Gainsight customer, put it simply, Gainsight equals problems solved with health scores, product adoption data, CTAs, and journey mapping all in one place.

Data Visualization

Data Visualization Feedback Software Customer Feedback User Testing

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What’s in your stack: The state of tech tools in 2025

Lenny Rachitsky

JANUARY 21, 2025

Each week, I tackle reader questions about building product, driving growth, and accelerating your career. If you’re not a subscriber, here’s what you missed this month: A guide to AI prototyping for product managers Introducing Core 4: The best way to measure and improve your product velocity Top angel investors in the U.S.

Data Visualization

Data Visualization Research Software Analytic Tools Reporting Tools