Mironov Consulting

DECEMBER 31, 2017

” Sales teams that need a particular enhancement will escalate, increase their predicted deal size, or apply the same organizational tools internally that we pay them to apply externally to our prospects. So I expect marketing audiences to snooze past improved reporting and geeky back office efficiencies in order to ask….

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Roadmap Fractional VPE CTO Coach Data Visualization 92

Intercom, Inc.

NOVEMBER 28, 2018

But figuring out which sales tools you should buy and invest in – let alone what each tool even does – can be a daunting task. This is especially true when you consider the seemingly endless list of sales tools to choose from. Before we begin: how to choose your sales tools. Better tools, not more tools.

Data Visualization 192

Data Visualization Analytic Tools Research Software Feedback Software 192

Userpilot

AUGUST 31, 2023

Below are the funnel stages in SaaS: Awareness At the awareness stage, potential users recognize they have a problem or need that requires a solution; they begin searching for information to better understand their problem and identify possible solutions. This article answers that and more.

Research Software 92

Research Software Feedback Software Analytic Tools User Testing 92

Intercom, Inc.

JUNE 8, 2021

According to one Microsoft Global State of Customer Service report , 90% of consumers surveyed said that customer service is an important factor in their choice of, and loyalty to, a brand, while nearly two-thirds (58%) would sever their relationship with a business due to poor customer service.

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Reporting Tools Technical Review Data Visualization Research Software 222

Intercom, Inc.

JUNE 23, 2020

I’ve got various product managers reporting into me and we focus primarily in the support space. What already exists either in our help center or webinars or helpful guides? And where do we see the technology advancing to in the next while? What follows is a lightly edited transcript of the episode.

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Reporting Tools Customer Experience User Testing Data Visualization 118

Intercom, Inc.

AUGUST 18, 2020

Register for our Built for you webinar on August 25. New reporting metrics for more detailed insights. Keep tabs on key metrics by downloading or subscribing to the reports that matter to you. Our new Articles API lets you keep all of your help documentation up-to-date and in sync across multiple platforms.

Data Visualization 197

Data Visualization Article User Testing Customer Feedback 197

Intercom, Inc.

NOVEMBER 10, 2020

Customers expect a seamless and personalized experience at every point of their journey, but managing all of these interactions across different channels, teams, and tools can often be difficult and inefficient. Register for our Built for you webinar on November 11 at 6pm GMT. Here are a few highlights from this quarter.

Data Visualization 104

Data Visualization Customer Experience User Testing Research Software 104

Userpilot

NOVEMBER 6, 2020

In this post, we’re going to provide you with the best Product Marketing tools for each Product Marketing Job-To-Be-Done – which are critical for allowing your product marketers to do their work independently from your dev team or graphic designers! Pre-signup Product Marketing Tools. Conversational Marketing : Intercom.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 75