Intercom, Inc.

JANUARY 14, 2021

In this episode of Inside Intercom, we caught up with Hubert for a chat about starting small, committing to a product strategy that helps you reach your long-term goals and making sure everyone’s on the same page. You have frameworks, look at market dynamics, do practical research, and advise companies on how to use these frameworks.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Gainsight

AUGUST 5, 2022

While it requires more of a technical background, as a CSM, you come with the perspective of knowing the customer’s needs and goals. The job of an Advocacy Program Manager is to develop advocacy strategies of the organization and oversee their implementation. You can better advise on valid customer pain points.

Reporting Tools 59

Reporting Tools Feedback Software Technical Advisors Data Visualization 59

Mind the Product

NOVEMBER 30, 2017

TalkTalk was fined £400,000 in 2016 for failing to have appropriate technical and organisational measures in place to secure its customers’ personal data, and for keeping their personal data for longer than necessary. Likewise your privacy policies and data protection policies may need to be reviewed.

Data Visualization 86

Data Visualization Technical Review Reporting Tools Technical Advisors 86

Department of Product

MARCH 28, 2022

How to Keep on top of Trends that Matter to Product Managers Decide when to care about trends and when to sit back and watch what happens next Trends and the product lifecycle Imagine your product strategy stayed exactly the same for the next 10 years. What would happen? Because everything’s always changing. And not all trends matter.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

eG Innovations

JULY 2, 2021

link] covers most of the FAQs about our licensing policy. What is [eG’s] Standard SLA for technical help required for customer? In general, we would not advise opening support tickets via a dumb email to a system such as Jira or ServiceNow. So, I’ve compiled, enhanced, and answered the full set of questions below.

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

eG Innovations

AUGUST 11, 2022

link] and [link] cover most of the FAQs about our licensing policy. In general, we would not advise opening support tickets via a dumb email to a system such as Jira or ServiceNow. Yes, Barry Schiffer has written a blog that covers how to do this, see: [link]. How will licenses be calculated when using third party tools for Citrix?

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52