Intercom, Inc.

JANUARY 14, 2021

In this episode of Inside Intercom, we caught up with Hubert for a chat about starting small, committing to a product strategy that helps you reach your long-term goals and making sure everyone’s on the same page. How to use technology to create something. Use it to make better product decisions. That was the business part.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Gainsight

AUGUST 5, 2022

Preparing and presenting executive reviews. The technology and platforms both Sales and CS use often have similar capabilities. While it requires more of a technical background, as a CSM, you come with the perspective of knowing the customer’s needs and goals. You can better advise on valid customer pain points.

Reporting Tools 59

Reporting Tools Feedback Software Technical Advisors Data Visualization 59

Mind the Product

NOVEMBER 30, 2017

TalkTalk was fined £400,000 in 2016 for failing to have appropriate technical and organisational measures in place to secure its customers’ personal data, and for keeping their personal data for longer than necessary. For example if a customer is refused insurance by an automated system they can call and ask for a manual review.

Data Visualization 86

Data Visualization Technical Review Reporting Tools Technical Advisors 86

Department of Product

MARCH 28, 2022

How to Keep on top of Trends that Matter to Product Managers Decide when to care about trends and when to sit back and watch what happens next Trends and the product lifecycle Imagine your product strategy stayed exactly the same for the next 10 years. What would happen? Because everything’s always changing. And not all trends matter.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

eG Innovations

JULY 2, 2021

link] covers most of the FAQs about our licensing policy. There’s a full list of all the Citrix and non-Citrix components we monitor available here: IT Monitoring Technologies & Supported Platforms | eG Innovations (use the tabs such as “Virtualization” to explore in detail). Technologies supported include: ServiceNow.

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

eG Innovations

AUGUST 11, 2022

What some third-party tools offer beyond the native Citrix monitoring options – eG Enterprise, ControlUp and Goliath Technologies’ Monitor IT were discussed. George (Spiers) has reviewed Citrix Analytics and compared it with monitoring tools, such as eG Enterprise in an earlier blog: [link]. Best practices for Citrix Logon Simulation.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52