Intercom, Inc.

DECEMBER 2, 2021

Disambiguation all the way down until you get to the point where the ambiguity that you are thinking of is like, “We know we want to embed an iFrame that has a certain interface, the developers move back and forth, and then, how do we actually implement that, tech design it, and write the codes to do it?”

Engineering 178

Engineering Presentation Technical Review Systems Review 178

Lenny Rachitsky

FEBRUARY 25, 2025

Step 1: Preparation (3-5 weeks) The preparation step is a foundational effort where a lot of the groundwork and due diligence is done to inform the strategy selection process. Then iron out any adjustments as a result of these reviews. Let’s dive into detailed guidance for each step.

Strategy 123

Strategy Technical Review Product Strategy Product Research 123

The Product Coalition

FEBRUARY 29, 2024

Source In the expansive universe of software development, few platforms have wielded as much influence and innovation as GitHub. From its inception as a code hosting service to its current status as the epicenter of collaborative coding, GitHub’s evolution has been a testament to the power of community, creativity, and continuous improvement.

Software Review 147

Software Review Customer Experience Software Developers Software Development 147

The Product Coalition

OCTOBER 2, 2024

Crafting workflow diagrams and presentations from scratch can be time-consuming and demands a level of coding or design expertise that not all of us possess. Benefits of Learning This Accelerate Communication: Quickly convert complex processes into visual diagrams and presentations. Word, PDF). Open your preferred web browser.

Software Review 78

Software Review Presentation User Testing Feedback Software 78

Intercom, Inc.

AUGUST 11, 2020

It was first proposed after Benjamin Whorf, a fire safety inspector at the time, observed how oil workers treated empty oil barrels as less hazardous than full oil barrels, despite them being equally flammable due to the traces of oil remaining in them. We had terminology replacements drafted and people with an appetite to make changes.

Technical Review 289

Technical Review Software Review Systems Review Fractional CTO 289

Userpilot

NOVEMBER 7, 2024

Reduce the need for repeated demonstrations : By empowering users to explore your product independently, you’re freeing up your sales teams from repetitive presentations and allowing them to focus on what they do best: building relationships and closing deals. This both shortens the sales process and enhances the customer experience.

Demo 103

Demo Analytic Tools Feedback Software Research Software 103

The Product Coalition

JANUARY 15, 2021

In Aug 2020, Google Play released the In-App Review API which lets app developers prompt users to submit Play Store ratings and reviews for the app without the inconvenience of navigating outside of the app or game. Once submitted, the review is sent to the Play Store and eventually displayed.

Feedback Software 166

Feedback Software Systems Review Software Review Reporting Tools 166

The Product Guy

MARCH 27, 2018

The quality of the code suffered while features were delayed. As I presented this to stakeholders, they were able to clearly see the impact of switching priorities. In my situation, I was limited to lead effectively due to the physical gap. This takes time away from reviewing more stories during the hour-long session.

Product Management 290

Product Management Product Manager Technical Review Software Review 290

The Product Coalition

NOVEMBER 2, 2024

I decided to review all the concepts of project and product management to understand what I was doing well and what I was not organizing correctly. Every meeting, milestone, line of code, and conversation became more meaningful when done with intention. This left me pondering: What exactly was I feeling, and why?

Product Management 148

Product Management Product Manager Management Management 148

Roman Pichler

SEPTEMBER 4, 2018

Be Present. While that’s understandable, I recommend that you make an effort to be present during the entire meeting. By being present you can guide the development team and answer questions. If you are not present, then you won’t be able to influence and contribute to reshaping the goal.

Technical Advisors 262

Technical Advisors User Testing Customer Experience Software Review 262

The Product Guy

AUGUST 15, 2019

They will challenge themselves and the team to work in smarter ways, ask more questions, and think about code improvement. Bugs come up, tests take a long time, code reviews are needed, merge conflicts occur, reviews from multiple shareholders might be required, etc.

Product Management 354

Product Management Product Manager Management Management 354

Roman Pichler

APRIL 7, 2025

Additionally, you should review AI-generated answers rather than blindly trusting a tool, even if the results sound very convincing. Fourth, do you systematically review the product strategy? 8] Gen AI tools can hallucinate and present false or misleading information as fact. See, for instance, [link].

Product Strategy 196

Product Strategy User Testing Data Visualization Strategy 196

Mironov Consulting

FEBRUARY 12, 2022

My product leader coachees and I sometimes do calendar reviews.  We A Quick-and-Dirty Tabulation with Optional Color Coding Applying some Agile 101, it’s handy to understand a problem before we start fixing things.  Perhaps get to the end of the backlog, we’ll never be able to accept all incoming invitations.  It’s

Software Review 134

Software Review Weak Development Team Customer Experience Reporting Tools 134

Roman Pichler

SEPTEMBER 11, 2023

This aligns everyone and ensures that the various deliverables and outputs—for instance, the source code, the end-user documentation, the marketing collateral, and the training materials—fit together. This is best done by having regular, collaborative strategy workshops as well as attending sprint review meetings.

Reporting Tools 387

Reporting Tools User Testing Customer Experience Product Research 387

Lenny Rachitsky

JANUARY 14, 2025

I’ve yet to come across a software leader who isn’t. In the past, most measurements focused on activity—like lines of code, number of commits, story points shipped—which don’t tell a complete story about performance. The time to first review was about 60 minutes.

Product Research 132

Product Research Research Software Data Visualization Reporting Tools 132

Roman Pichler

APRIL 2, 2019

While initially, there wasn’t enough work to keep so many people busy, the development teams didn’t want to twiddle their thumbs and started writing software. This led to a bloated, over-complicated code base and a product that was difficult to adapt and expensive to maintain. 6 Employ Feature Owners and Feature Teams.

Feedback Software 230

Feedback Software Research Software User Testing Customer Experience 230

Product Talk

NOVEMBER 11, 2020

Due to COVID-19, many of the events on our list had to shift to virtual events. For 2021, I haven’t decided which conferences I’ll be attending or presenting at, but I’ll update this post once that changes. Business of Software USA. We are starting to pull together our 2021 conference list. UX Australia. Canvas Conference.

Product Research 264

Product Research Software Review Naming Research Software 264

The Product Coalition

JANUARY 12, 2022

This is made possible due to huge working capital and its integrated bundle of products e.g The above segments due to their complex structure, dependency on several stakeholders at a time with multiple software are unique in nature. A recent example is Team vs Slack. Office 365 and Team being available as a part of it.

Research Software 196

Research Software Technical Review Strategy Product Research 196

The Product Guy

JUNE 20, 2019

When I joined Wetu in 2014, I was the 7th employee, we had just over 100 companies using our software, we were exclusively available in Africa, and the product was already 5 years old. Since then we have grown to over 100 employees, we have more than 800 companies using our software, and we have expanded globally. About Terri Boshoff.

Product Research 379

Product Research Feedback Software User Testing Technical Review 379

Intercom, Inc.

DECEMBER 17, 2018

The research process for even small purchases can be long and difficult: there are reviews to read, content to consume, docs to check, and questions to be asked. Your live chat software can also provide self-service options to help customers find what they need on their own. How live chat fits with evolving customer service needs.

Research Software 217

Research Software Reporting Tools User Testing Feedback Software 217

Product Innovation Educators

FEBRUARY 17, 2025

Instead of preparing perfect presentations for the boardroom, successful product managers: 1. Mastering Stakeholder Management Effective stakeholder management requires a proactive approach. From Convincing to Collaborating The shift from convincing to collaborating represents a fundamental change in how product managers approach their role.

Reporting Tools 179

Reporting Tools Feedback Software Customer Feedback Technical Review 179

The Product Coalition

DECEMBER 22, 2022

Software-as-a-service (SaaS) models, which operate on a subscription basis and are centralized and situated on a remote cloud network, are increasingly popular with businesses for a variety of factors, including flexibility and affordability. Saas startups that provide software as a service have a good delivery model. What Is Saas? — Brief

Analytic Tools 147

Analytic Tools Data Visualization Reporting Tools Startups 147

Intercom, Inc.

JANUARY 21, 2020

“Beyond code, beyond visuals and interactions, what do all these apps have in common with each other? And beyond code, beyond visuals and interactions, what do they all have in common with each other? Otherwise, they’re flying in the face of a clear trend present in popular apps across the globe in many common use cases.

Research Software 291

Research Software User Testing Data Visualization Customer Experience 291

Product Innovation Educators

JULY 15, 2024

For software and SaaS products, development and lifecycle management often overlap. For example, a software product’s lifecycle might be quite different from a medical device’s lifecycle. In regulated industries like healthcare, the product lifecycle often faces more constraints due to rules and regulations.

Feedback Software 233

Feedback Software Research Software User Testing Customer Feedback 233

Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. Fear not though, as our product management software guide will give you insights into some of the best-in-class applications that will boost your team performance and help you build successful products!

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

The Product Coalition

DECEMBER 23, 2021

When it comes to building financial software, the importance of great design skyrockets. And it’s great that more open-minded companies understand how important it is to think about all social groups when it comes to using the software. How to make sure that such software products are truly universal? COP (Colombian pesos)!

Weak Development Team 187

Weak Development Team UX User Testing Technical Review 187

Intercom, Inc.

AUGUST 7, 2019

If getting started with your product requires new users to install software, invite colleagues or message customers, then the path to value may not seem as short or straightforward. That’s why all high stakes steps deserve care and thought, and possibly internal review and approval. Of course, many products have unavoidable complexity.

Customer Experience 223

Customer Experience User Testing Customer Feedback User Friction 223

The Product Coalition

FEBRUARY 25, 2022

This software development methodology is still in its infancy when it comes to our understanding of which teams should be embracing it and which should be shunning it. The core concepts of Agile were originally defined by a small group of software developers who had mixed experiences with traditional working processes.

Agile 157

Agile Feedback Software Software Review User Testing 157

Userpilot

JULY 29, 2024

Using software for product management. This article will examine some of the best product management software in the market. Userpilot is a top product management software that enhances user experiences by effectively monitoring user behavior. What’s a cost-effective way to manage and grow a product ?

Analytic Tools 105

Analytic Tools Feedback Software Research Software Data Visualization 105

Userpilot

DECEMBER 31, 2024

Userpilots key features include: No-code Chrome extension for building in-app flows. According to user review platforms, their plans start at $7,000/year. Developer dependency: No-code feature tagging is unavailable, requiring developer involvement for tagging events. Only it comes at a much, much higher price.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Roman Pichler

OCTOBER 6, 2020

To do so, consider the amount of innovation and risk present and allocate an appropriate timebox. Additionally, I recommend running weekly review sessions to understand the progress of the discovery work and adapt it if necessary. Reviewing their products will tell you if your product is still sufficiently differentiated.

Product Research 295

Product Research Technical Review Feedback Software Research Software 295

TechEmpower - Product Management

DECEMBER 11, 2023

million software developers worldwide. Do you anticipate scale issues presently or in the future? What are the review periods and your responsibility in the process? tew_cta text="Do you have an idea for a software project? Or do you need help evaluating software firms? In 2023, there were approximately 26.3

Software Development 118

Software Development Software Developers Software Review Development 118

UX Planet

JANUARY 18, 2025

Prepare a counteroffer: If the offer seems low, present market data (from platforms like Glassdoor or Payscale) to negotiate higherpay. Could you share the written offer so I can begin reviewing and planning? Get legal advice: Dont sign restrictive terms without a lawyers review.

Reporting Tools 111

Reporting Tools Research Software Data Visualization Systems Review 111

Mind the Product

MAY 30, 2019

In Agile software development, so-called sprint demos are a key part of every iteration, but whatever product you’re building, be it an app, a website (or even a physical product), demos can be incredibly valuable. They are able to see regular progress, and the incremental delivery of valuable working software. Tell a Story.

Demo 190

Demo Feedback Software Technical Review Product Research 190

Product Talk

AUGUST 4, 2021

During our coaching session, we reviewed their work and iterated on it as needed. Working with Reviewers: The First Full Manuscript Judgments. One of the last stages of writing a book is inviting reviewers to comment on the full manuscript. The rest of my reviewers also provided great feedback. Tweet This. I was giddy.

Product Research 299

Product Research Books User Testing Research Software 299

The Product Coalition

MAY 19, 2022

A warehouse management system combines software, specific devices (for example, data collection terminals with a scanner), and IoT sensors to track inventory information. The type of application is negotiated with a logistics software development company before the start of the project. What is a warehouse management system?

Analytic Tools 147

Analytic Tools Systems Review Data Visualization Software Review 147

The Product Coalition

JUNE 26, 2023

However, the emergence of generative AI presents an opportunity for these enterprises to revisit their AI strategies and plans. Generative AI has the potential to create economic impact within sales, marketing, software engineering & IT, customer operations, and R&D functions across various verticals.

Generative AI 146

Generative AI Customer Communications Reporting Tools Technical Review 146