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Webinar: What to Do Before and After a Mobile App Launch to Improve Customer Experience

Alchemer Mobile

How do you know what your customers need and want? In this webinar, Robi Ganguly, CEO and Co-Founder, Apptentive and Ben Johnson, VP Mobile Strategy, Rightpoint will cover the essentials to have in place both pre- and post-launch in order to provide the best customer experience possible. Ben Johnson: Hey everyone.

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Top Product Design Companies to Work With in 2021

UX Studio: Product Management

Aplana is a privately held software development company that has been on the market for 20 years. It is one of the first companies that has transferred the clients’ business to the cloud, making it available for end-users. . Its services portfolio is quite wide with a focus on UX design, research, and brand development. .

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6 Reasons to Get Excited About Gainsight and the Next Decade of Customer Success

Gainsight

Customer success has taken the business world by storm, and not just in tech and SaaS. Check out this State of Customer Success report based on LinkedIn data —you’ll see it’s a good time to be in customer success. If you’re already excited about customer success, here are six points to validate you.

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New Product Development: an Introduction to Gate Systems

Mind the Product

New product development is a risky business for companies – the failure rate for product launches hovers around 40%. A quick look at Product Hunt demonstrates there is a flourishing market for new products, all of them competing for our time and money. What is a Gate System? Why use a Gate System?