Mironov Consulting

OCTOBER 19, 2022

1] Dedicated Bug Fixing Teams Sometimes there’s a push to create development teams specifically to close out bugs and defects, especially after frequent outages or to address long-term system neglect.  This   Not everything that’s reported as a bug is a bug – or should be fixed.  Customers

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

Mind the Product

NOVEMBER 30, 2017

For example if a customer is refused insurance by an automated system they can call and ask for a manual review. Likewise your privacy policies and data protection policies may need to be reviewed. A DPO must be allowed to operate independently and report to the board. What Does a Data Protection Officer do?

Data Visualization 84

Data Visualization Technical Review Reporting Tools Technical Advisors 84

Userpilot

SEPTEMBER 2, 2022

Some of the must-have features of a good training platform include in-app guidance, self-serve resources, user segmentation , and gamification. Tools reviewed: Userpilot, UserGuiding , Chameleon , Help Scout, TalentLMS, Skilljar, Docebo, Intellum, and SAP Litmos. We’ll provide a detailed review of some of the top products later.

Analytic Tools 93

Analytic Tools Feedback Software Reporting Tools Education 93

Amplitude

JANUARY 27, 2021

Led to the new reporting features and multiple product fixes inspired by insights. Systemically, to get the CEO and leadership team onboard, you’ll need to determine your organization’s “why” for engaging with and listening to customers deeply ( see Figure 1 ) and build a case around your specific purpose. Shadow research teams .

User Testing 90

User Testing Customer Feedback Customer Experience Data Visualization 90