Intercom, Inc.
NOVEMBER 20, 2018
In the early stages of most SaaS startups’ lives, the CEO or founder often acts as the initial head of sales. Despite that value, however, there’s a drawback – a lack of formal sales training and sales process can seriously undermine those initial efforts. Meet your target users and get feedback.
Pragmatic Marketing
AUGUST 20, 2019
More than one-third of Canadian consumers have experienced the consequences of a security breach of hack, according to research conducted by PCI Pal , a company that provides secure payments to contact centers. Blue teams are internal security personnel who are tasked with stopping the simulated attacks.
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ProductPlan
FEBRUARY 15, 2022
A product operations manager at a smaller technology company may engage in different activities than someone at a larger firm. Meanwhile, smaller companies need more tactical support around managing data, tools, and communications. Documenting existing processes and systems within the product team for broader circulation.
Amplitude
MARCH 11, 2020
Ideally, stakeholders come to the table with informed and researched perspectives as to how they would force rank feature priorities and what the features could achieve once delivered. You can create sales training and prepare go-to-market plans for upcoming feature launches months in advance. You can align on direction.
The Product Guy
JUNE 15, 2017
Invite people not only from Product & Tech, but also Support, Sales, Training, and any other relevant group. Research initiatives (e.g., what problems about your users or business you’ve identified recently and their impact, what solutions might be viable, what you plan to learn about soon). Research initiatives (e.g.,
Userpilot
APRIL 14, 2023
Having an effective SaaS onboarding strategy is essential to user success and, by extension, customer retention. In this article, we’ll go over why you need a SaaS customer onboarding strategy, the key components of a successful customer onboarding process, and how to create your customer onboarding strategy in 10 steps.
Pragmatic Marketing
AUGUST 20, 2019
More than one-third of Canadian consumers have experienced the consequences of a security breach of hack, according to research conducted by PCI Pal , a company that provides secure payments to contact centers. Blue teams are internal security personnel who are tasked with stopping the simulated attacks.
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