Gainsight
DECEMBER 23, 2019
This is a partial transcript of Nick and Gainsight’s vision of the future of customer success. Sometimes CSPs [Customer Success Professionals] didn’t have this cause they hadn’t gone through sales training, they didn’t understand all the basics that maybe a salesperson might. Nick Mehta.
Business of Software Conference
NOVEMBER 30, 2020
Startups often struggle to communicate the value of their products, particularly in sales meetings. From pitches that drown customers in a word-soup of features, to high-concept vision pitches that leave customers confused and sceptical – many companies struggle to connect authentically with customers in a way that generates deals.
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Intercom, Inc.
JULY 5, 2018
His time at the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. I literally eat, think, drink, breath, and sleep sales. It’s not really a profession you can study in college. Distilling the 40,000-foot vision. It was so fun.
Intercom, Inc.
JULY 5, 2018
His time a the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. I literally eat, think, drink, breath, and sleep sales. And I’m constantly thinking about how do we help sales people get smarter, better and faster. It was so fun.
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