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From Looker to Mixpanel: How and why Mixpanel’s analytics team is making the transition

Mixpanel

Mixpanel is an analytics company, so I don’t have to tell you that we highly value using analytics to make better decisions and optimize the running of our business. Up until now, that was handled by Mixpanel and Looker, our BI (business intelligence) solution of choice. Why is this so important to share?

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How Can Embedded Analytics Increase Customer Satisfaction   

Reveal

Reveal Embedded Analytics The critical role of customer satisfaction in today’s hyper-competitive, data-centric world is unequivocal. This is where embedded analytics’ power shines as a pivotal tool in enhancing customer satisfaction and driving business momentum. The result?

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In-App Customer Support: Tools and Best Practices for a Great In-App Support Experience

Userpilot

Web app customer support offers much more functionality and a better user experience compared to mobile app support due to the larger screen size and more feature space. Categorize your resources so users can quickly and efficiently find the solution to their issues and get their questions answered. Book a demo to learn more.

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What the Post-Pandemic World Means for Mobile App Teams?

The Product Coalition

Then the habit stuck: The US$150 billion global food delivery market has tripled since 2017 and shows no sign of slowing down. Mobile grocery : Food and grocery delivery app downloads grew 33% globally during pandemic Mobile banking : The number of mobile wallets in use is on track to reach US$4.8 billion by 2025 (up from US$2.8

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Reporting vs Analytics: Main Differences And Why You Need Both

Userpilot

Reporting vs. analytics – which should you choose for your business? While a growing number of businesses are increasingly adopting reporting and analytics , the difference between both terms can be confusing. Essentially, reports communicate information, while analytics provide context and insight. What is data analytics?

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8 Comprehensive Customer Journey Analytics Examples

Userpilot

Looking for practical customer journey analytics examples to inspire your own strategy? This guide discusses how customer journey analytics can help you understand customer interactions with your business. TL;DR Customer journey analytics means ensuring your customers enjoy the best possible customer experience across every touchpoint.

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Our Top 3 Takeaways From the 2022 Gartner® Market Guide for Customer Success Management Platforms

Gainsight

Invest in operations to dial in CS metrics and methods . This is where we at Gainsight believe a great Customer Success Operations (CS Ops) team comes to the rescue. . This is where we at Gainsight believe a great Customer Success Operations (CS Ops) team comes to the rescue. . This is critical. According to Gartner: .