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4 CS Leaders’ Predictions for the Future of Customer Success

Gainsight

What’s coming: Embedding Artificial Intelligence into CS further and further. I managed my first portfolio of accounts starting in 2002, so if I am doing my math correctly … a lot of years. Subsequently, as the head of Customer Experience at The New York Times, I helped the iconic brand shift to a subscriber-centric model.

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The Ultimate Conversation Design Course Guide

UX Planet

The last time I personally recommended learning resources— let’s just say a few brands weren’t particularly enthusiastic I left them off the list. Following this example, Inga Café-Ruoff published an updated 2002 list on the VTG publication, called, “ The Ultimate List of Conversation Design Courses ”.

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Web Design Inspiration in 2019: Where to Search for Ideas If You are Stuck?

UX Studio

We at Ux studio have recently published an article about top 7 website design trends in 2019 such as typography and storytelling, animated graphics, gradient and overlapping effect, artificial intelligence, virtual and augmented reality as well as 3D graphics. Thus Template Monster was born back in 2002. . million fans.Wow!