Gainsight
MARCH 1, 2024
I managed my first portfolio of accounts starting in 2002, so if I am doing my math correctly … a lot of years. Subsequently, as the head of Customer Experience at The New York Times, I helped the iconic brand shift to a subscriber-centric model. What’s changed: What hasn’t changed? What’s changed: CS is always evolving.
The Accidental Product Manager
NOVEMBER 9, 2020
Botox was first approved for cosmetic use back in 2002. The Botox product managers believe that the arrival of new competitors will have more of an effect on the brands that are currently competing with Botox. They believe that some of these brands will now go away. Alergan, the company that sells Botox, had $3.6B
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The Product Coalition
JULY 28, 2020
A physical product like an automobile, a brand like Gm or Tesla reduces the cost of replication by scaling production in the form of factories. And in 2002 Tobey Maguire got to play the role. A given media product is not created or produced for each consumer to consume. Almost zero in most cases.
Atlassian
FEBRUARY 28, 2022
Use it when: You’re forming a brand new team. So, whether you’re forming a brand new team or want to figure out how to better support the one you already have, refer to these frameworks as your roadmap as you plot your way toward peak performance. The forming-storming-norming-performing-adjourning (FSNPA) model.
UX Planet
DECEMBER 11, 2023
The last time I personally recommended learning resources— let’s just say a few brands weren’t particularly enthusiastic I left them off the list. Following this example, Inga Café-Ruoff published an updated 2002 list on the VTG publication, called, “ The Ultimate List of Conversation Design Courses ”. But that’s not how it works.
Userpilot
SEPTEMBER 24, 2020
And no wonder: it was developed on the basis of studies from 1999 to 2002, Fred Reicheld and his team found a strong correlation between company growth rates and Net Promoter Scores in a variety of sectors. In particular, you must ensure it features your own branding and not that of the service provider. Source: userpilot.com.
UX Studio: Product Management
JULY 5, 2021
Established in 2002 by David Thomson, Momentum Design Lab has opened two offices across the United States and two overseas branches in the UK and Australia. . A full-stack creative digital agency in New York offering web design, growth hacking, and brand strategy services. Momentum Design Lab. out of 5, according to Clutch. .
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