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Technology Gets Old One Day at a Time: Broken Blog Feeds and What You Missed

Johanna Rothman

When I started to blog in 2003, I used Blogger. ” I had to hire someone to move my Blogger blog and HTML site from old technology to new technology. If you happen to look at the first couple of years of posts for my blog, you'll notice there are no comments. Back in February, Feedly rejected both my blog RSS feeds.

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Building the Future of Digital Technology News with Richard MacManus

DISQO

Previously, he founded ReadWriteWeb in 2003 and built it into one of the world’s most influential technology news sites. ReadWriteWeb was ranked among the top ten blogs in the world by Technorati and was syndicated by The New York Times (2008-11). I ran ReadWriteWeb from 2003 until I sold it at the end of 2011.

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Building the Future of Digital Technology News with Richard MacManus

DISQO

Previously, he founded ReadWriteWeb in 2003 and built it into one of the world’s most influential technology news sites. ReadWriteWeb was ranked among the top ten blogs in the world by Technorati and was syndicated by The New York Times (2008-11). I ran ReadWriteWeb from 2003 until I sold it at the end of 2011.

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Tracking NPS For SaaS: Why is It Important and How to Do It Right

Userpilot

Follow up with respondents and close the feedback loop. Here are a few ideas: ask detractors to provide feedback, offer incentives to passives, and ask promoters to participate in beta tests. Trigger surveys contextually – set custom goals and trigger them based on user behavior. A brief history of NPS.

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Customer Feedback Loop: What is it and How To Close it

Userpilot

Closing the customer feedback loop is an important practice for SaaS companies as it’s often the thin line between churn and customer retention. Do you collect feedback and user sentiment regularly and act on insights? Customer feedback is the opinion that customers have after using your product or service.

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14 NPS Survey Best Practices For SaaS: How to Leverage NPS Surveys

Userpilot

Userpilot is a fantastic tool for collecting and analyzing NPS feedback. NPS is a type of user survey developed in 2003 by Bain & Company. Follow-up with detractors and close the feedback loop. Offer incentives when asking people for surveys that will require an additional time commitment. User segment on userpilot.

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Net Promoter Score (NPS): the right way to use it + FAQs

Usersnap

His research culminated in a paper published in the Harvard Business Review in 2003, where Reicheld summarized his findings and unveiled the NPS metric and its associated survey question. Usersnap can help you collect NPS feedback and enable you to provide a better customer experience. The advantages of NPS. Try it out for free now.