2003 Blog Feedback Loop Feedback Software 
Johanna Rothman
APRIL 4, 2022
Technology gets old. Here's a story about how technology changes one day at a time and everything is okay—until it's not. When I started to blog in 2003, I used Blogger. ” I had to hire someone to move my Blogger blog and HTML site from old technology to new technology. That's my pattern.
Userpilot
MARCH 23, 2022
There’s much more to NPS than sending users a customer feedback survey. They’re satisfied with your tool and most likely to recommend you. The 2022 NPS benchmark for SaaS is 41. NPS surveys are typically sent via emails or triggered in-app, but you could use a combination of both. NPS average by industry.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
DISQO
SEPTEMBER 24, 2019
Richard MacManus is a writer and consultant working at the intersection of technology and the cultural industries. Previously, he founded ReadWriteWeb in 2003 and built it into one of the world’s most influential technology news sites. I ran ReadWriteWeb from 2003 until I sold it at the end of 2011.
DISQO
SEPTEMBER 24, 2019
Richard MacManus is a writer and consultant working at the intersection of technology and the cultural industries. Previously, he founded ReadWriteWeb in 2003 and built it into one of the world’s most influential technology news sites. I ran ReadWriteWeb from 2003 until I sold it at the end of 2011.
Userpilot
MAY 17, 2022
Closing the customer feedback loop is an important practice for SaaS companies as it’s often the thin line between churn and customer retention. Do you collect feedback and user sentiment regularly and act on insights? Customer feedback is the opinion that customers have after using your product or service.
Userpilot
DECEMBER 15, 2022
Follow up with respondents and close the feedback loop. Here are a few ideas: ask detractors to provide feedback, offer incentives to passives, and ask promoters to participate in beta tests. The best tools to use to track NPS are Userpilot and SatisMeter. You should use NPS data to improve your product.
Usersnap
FEBRUARY 20, 2020
Do you keep hearing about Net Promoter Score (NPS) being a great tool for improving customer satisfaction, boosting customer lifetime value, and generating more revenue? We’ll also show you how you can calculate NPS for your business, teach you how to collect NPS feedback, and go over a few NPS best practices. Sounds good? Let’s start.
Expert insights. Personalized for you.
59 
Let's personalize your content