Userpilot
JANUARY 17, 2022
Looking for the best NPS surveys software to help you understand customer sentiment and improve customer loyalty with just one simple survey? That’s why we’re taking a look at the best NPS software so you can find the best match for your business and get on the road to sending those insightful surveys!
Johanna Rothman
APRIL 4, 2022
Technology gets old. Here's a story about how technology changes one day at a time and everything is okay—until it's not. When I started to blog in 2003, I used Blogger. ” I had to hire someone to move my Blogger blog and HTML site from old technology to new technology. That's my pattern.
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Userpilot
SEPTEMBER 24, 2020
If you’re looking for the best NPS tools, you’ve come to the right place. In this blog, we’ll not only discuss the features you need to look for in NPS tools, but also how to use them to make most out of your survey. In this post – we are going to show you how to make the most out of it – with the right tools.
Userpilot
MARCH 23, 2022
There’s much more to NPS than sending users a customer feedback survey. They’re satisfied with your tool and most likely to recommend you. The 2022 NPS benchmark for SaaS is 41. NPS surveys are typically sent via emails or triggered in-app, but you could use a combination of both. NPS average by industry.
Userpilot
JANUARY 8, 2021
Some industries like SaaS will have an average NPS of 30. The metric was developed by Bain and Company in 2003 and has since been adopted by millions of businesses. For example, let’s say you launch a NPS survey in your app and 100 users answer it. Well, software is not one of them. What is NPS? What is NPS?
DISQO
SEPTEMBER 24, 2019
Richard MacManus is a writer and consultant working at the intersection of technology and the cultural industries. Previously, he founded ReadWriteWeb in 2003 and built it into one of the world’s most influential technology news sites. I ran ReadWriteWeb from 2003 until I sold it at the end of 2011.
DISQO
SEPTEMBER 24, 2019
Richard MacManus is a writer and consultant working at the intersection of technology and the cultural industries. Previously, he founded ReadWriteWeb in 2003 and built it into one of the world’s most influential technology news sites. I ran ReadWriteWeb from 2003 until I sold it at the end of 2011.
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