14 NPS Survey Best Practices For SaaS: How to Leverage NPS Surveys
Userpilot
MARCH 23, 2022
Userpilot is a fantastic tool for collecting and analyzing NPS feedback. NPS is a type of user survey developed in 2003 by Bain & Company. Customers have been educated, and they expect nothing short of every other brand. A/B test your NPS surveys. A/B testing is always a good idea. Personalize NPS surveys.
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