Net Promoter Score (NPS): The Complete Guide for SaaS
Userpilot
JANUARY 22, 2020
Net Promoter Score, often abbreviated to NPS, was first devised in 2003. That was 17 years ago, back in 2003. Depending on your NPS tool, you can customize the look and feel of the modal with your brand colours, fonts, and logo: The main benefit of using an in-app survey is that you already have your customer’s attention.
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