Remove 2003 Remove Development Remove Feedback Loop Remove User Testing
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Key Advice and Strategies for Mobile Product Managers

Alchemer Mobile

Customer behaviors and preferences are shifting daily – as are their emotions. Success is understanding how the product fares in the market, and being able to adjust properly, pivot, and quickly make decisions based off of customer feedback. do not interface with developers in a technical way).

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Tracking NPS For SaaS: Why is It Important and How to Do It Right

Userpilot

How does tracking NPS give you the insight you need on how to better engage customers ? By asking customers how likely they are to recommend your product to others, you get an honest look at customer satisfaction. Send NPS survey to the right number of customers. Follow up with respondents and close the feedback loop.

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14 NPS Survey Best Practices For SaaS: How to Leverage NPS Surveys

Userpilot

If you want to measure customer loyalty and user sentiment in general, following NPS best practices is a must. There’s much more to NPS than sending users a customer feedback survey. Net Promoter Score (NPS) is a customer satisfaction metric measured on a 10-point scale. The short answer is YES.

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Technology Gets Old One Day at a Time: Broken Blog Feeds and What You Missed

Johanna Rothman

When I started to blog in 2003, I used Blogger. Here are the posts you might have missed: Little’s Law for Any Kind of Product Development: How to Learn How Long Your Work Will Take. Possible Test for Splitting Stories and Valuable Minimums. So we have feedback loops from strategy to execution and tools and back again.

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Building the Future of Digital Technology News with Richard MacManus

DISQO

Every week, we shine a spotlight on a founder, designer, researcher or leader in product who is building something that will shape our future. Previously, he founded ReadWriteWeb in 2003 and built it into one of the world’s most influential technology news sites. I ran ReadWriteWeb from 2003 until I sold it at the end of 2011.

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Building the Future of Digital Technology News with Richard MacManus

DISQO

Every week, we shine a spotlight on a founder, designer, researcher or leader in product who is building something that will shape our future. Previously, he founded ReadWriteWeb in 2003 and built it into one of the world’s most influential technology news sites. I ran ReadWriteWeb from 2003 until I sold it at the end of 2011.

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Customer Feedback Loop: What is it and How To Close it

Userpilot

Closing the customer feedback loop is an important practice for SaaS companies as it’s often the thin line between churn and customer retention. Do you collect feedback and user sentiment regularly and act on insights? Even if you don’t make changes, still acknowledge that you received the feedback.