eG Innovations

MARCH 5, 2021

We started with Citrix technologies in 2003. How has Citrix technologies changed over the years and how has the eG Enterprise suite evolved as a result? Today, the emphasis is on user experience. Everyone recognizes that the success of a Citrix deployment depends on how good the user experience is.

Feedback Software 105

Feedback Software Reporting Tools Customer Experience Technical Review 105

Mind the Product

APRIL 11, 2017

Blade Kotelly Experience Strategy Lead, Sonos. Blade is a user-experience expert, Senior Lecturer at MIT, a frequent guest lecturer at Stanford University and Harvard University, and is the Leader of Experience Strategy at Sonos where he leads the efforts to define the future experiences that will fill your home with music.

Research Software 70

Research Software Analytic Tools User Testing Product Research 70

Userpilot

JANUARY 22, 2020

Net Promoter Score, often abbreviated to NPS, was first devised in 2003. That was 17 years ago, back in 2003. You might discover, for example, that most of your detractors are on your Enterprise price plan. How to measure NPS. How to analyze NPS. How to use NPS. How to improve NPS. Key takeaways.

Analytic Tools 134

Analytic Tools Feedback Software Research Software Data Visualization 134

Userpilot

JANUARY 17, 2022

NPS software tools : Userpilot (includes all key features), Hotjar ( general user feedback tool with no in-depth analytics), SatisMeter (few customization, limited responses collection), Nicereply ( focused on email surveys following customer service help desk ticket resolution), GetFeedback (enterprise-focused, expensive).

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Software Review 98

ProductPlan

MARCH 23, 2023

Enterprise companies (those with over 10,000 employees) were the most likely to say that business goals drive their product strategy. So does that mean that enterprise companies have “better” product strategies than smaller companies? As organizations grow, their business goals and objectives have more of an influence on strategies.

Product Strategy 59

Product Strategy User Testing Feedback Software Strategy 59

The Product Coalition

JULY 17, 2018

Motto: We help brands & enterprises prepare for a future dominated by post-PC technologies Customer quotes: “Everything they’ve delivered so far has been very polished. Raizlabs About the agency: Founded in 2003 by Greg Raiz, Raizlabs has been around for a while, and saw the rise of the Apple iPhone. CEO at MysteryVibe 4.

Research Software 60

Research Software Weak Development Team Development CTO Coach 60

The Product Coalition

FEBRUARY 5, 2019

He founded two tech companies since 2003 and has taught at the Stanford Graduate School of Business and the Hasso Plattner Institute of Design Stanford. Scott Sehlhorst is a product management and strategy consultant, focusing on enterprise transformations?—?helping For more, see his Twitter profile.

Research Software 77

Research Software Analytic Tools User Testing Customer Experience 77