Johanna Rothman

OCTOBER 20, 2020

From about 2003-2009, Scrum worked for many of my clients. Until we finished work and released increments of value more often, as in the Incremental lifecycles , we couldn't use short feedback loops. Those short feedback loops allow us to use double-loop learning. Some way to review the code and tests.

User Testing 85

User Testing Software Review Agile Product Research 85

Johanna Rothman

APRIL 4, 2022

When I started to blog in 2003, I used Blogger. Not because I didn't have comments, but because at the time , we needed a separate commenting system. The person I hired could not export the comments from the other system and integrate them into WordPress. However, I now have a system to use to assess my technology.

Feedback Software 59

Feedback Software Technical Review Blog Technology 59

Userpilot

MARCH 23, 2022

Reach out to promoters to ask for reviews or recommendations. Userpilot is a fantastic tool for collecting and analyzing NPS feedback. NPS is a type of user survey developed in 2003 by Bain & Company. NPS leaders by industry (Image source: Satmetrix systems). Follow-up with detractors and close the feedback loop.

Product Research 98

Product Research Feedback Software Analytic Tools Research Software 98

Usersnap

FEBRUARY 20, 2020

His research culminated in a paper published in the Harvard Business Review in 2003, where Reicheld summarized his findings and unveiled the NPS metric and its associated survey question. There are plenty of advantages associated with using the NPS system to measure customer loyalty and satisfaction. The advantages of NPS.

Data Visualization 64

Data Visualization Feedback Software Reporting Tools Analytic Tools 64