The Product Coalition

FEBRUARY 5, 2019

Who are the best product managers? Check out the ultimate list of famous product managers you must follow to get the latest product news and inspiration. In fact, sometimes it seems that the latest, most popular solution; suddenly grows old. 29 Product Leaders You Must Follow Julie Zhuo is Product Design VP at Facebook.

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Research Software Analytic Tools User Testing Data Visualization 61

Intercom, Inc.

SEPTEMBER 12, 2019

This is the message Gerry Scullion champions with his Human-Centered Design Network , a regular content series dedicated to helping product managers and designers across a spate of disciplines think more altruistically about what they’re putting into the world. Maybe not the platform, because it used to go down all the time.

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Research Software Data Visualization User Testing Customer Experience 112

Mind the Product

MARCH 7, 2017

Or “ How to Manage Software Development in Teams who Think Nothing Like you “ Product management has two diversity problems. Cultural homogeneity in product teams is dead, welcome cultural diversity. Every day, I lead a product standup for a team of four engineers: Syrian, Chinese, Ukrainian, and Singaporean Chinese.

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Weak Development Team Product Management Product Manager Management 136

Userpilot

DECEMBER 15, 2022

By asking customers how likely they are to recommend your product to others, you get an honest look at customer satisfaction. Best practices for creating NPS surveys. How to use NPS data to make product improvements. To calculate the net promoter score , send out surveys that ask the simple question above.

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Feedback Software Analytic Tools Research Software Data Visualization 85

Userpilot

OCTOBER 10, 2022

If you’ve been in the SaaS space for a bit, you must have heard about Product NPS, but what exactly is it? And how can product managers use it to develop great products? We’re also looking at alternative metrics and tools you can use to collect NPS data effectively. What is product NPS?

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User Testing Feedback Software Onboarding KPIs Analytic Tools 80

Userpilot

JANUARY 22, 2020

As more and more SaaS companies attempt to increase customer loyalty, more and more ways of measuring it are developed. Thus, NPS can inform your user onboarding and product development, and help you reduce your churn and increase retention. Net Promoter Score, often abbreviated to NPS, was first devised in 2003. How to use NPS.

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Analytic Tools Feedback Software Research Software Data Visualization 112

Imaginary Cloud - Design

NOVEMBER 25, 2021

Webflow and WordPress are two of the most powerful Website Builders and Content Management Systems today. Building a website takes time and careful planning, and choosing the best tools can be a challenge. It's a free, open-source platform that everyone can download and use with a vast community of developers and users.

Research Software 81

Research Software Embedded Analytics User Testing Customer Experience 81

ProductBoard

JUNE 6, 2017

Quite a bit, it turns out… Usage data … user needs … segments & personas … ethnographic user studies… I’d always reckoned these concepts and techniques came about in the ’70s and ’80s, as modern product design took hold. Product managers: sound familiar to your user base? This wasn’t because research subjects intended to lie.

User Testing 40

User Testing Research Software Feedback Software Product Research 40

The Product Coalition

JANUARY 28, 2019

While it was designed for a very specific group of people (cabin crew), the product quickly took off with regular travellers who saw cabin crew using them in airports and wanted one for themselves. The more specific you get about the goals, behaviours and context of your target audience, the better your product is going to be.

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Seminar Travel Airlines User Testing 81