Andrew Chen

NOVEMBER 26, 2018

From “Unbundling Craiglist” to “Uber for X” – we lay it all out in a single framework. Let’s start by looking at where the service economy is right now and why it’s resisted a full scale transformation by software. Hope you enjoy our thinking! -A]. The Unbundled Craigslist Era (2000s).

Startups 111

Startups Technical Review Customer Experience Software Review 111

Mixpanel

FEBRUARY 23, 2021

Every business is unique, and metrics frameworks apply differently 5. There’s a reason, after all, that Y Combinator chose the slogan “make something people want” shortly after they were founded in 2005. Every business is unique, and metrics frameworks apply differently. Nothing matters more than retention 2.

User Testing 130

User Testing Onboarding KPIs Product Research Startups 130

Userpilot

MAY 19, 2021

Schedule a call and see how you can create personalized experiences just like the one above (no coding required). At 19, Pete Cashmore launched Mashable in 2005 and grew it to two million readers in less than two years, without ads. They follow a framework of webinars that are unforgettable, entertaining, and useful.

Research Software 119

Research Software B2B User Testing Customer Experience 119

Business of Software Conference

JUNE 19, 2020

Using his experience bootstrapping ProfitWell to $10M and beyond (while simultaneously undergoing some pretty big personal roadblocks), he talks us through essential frameworks to help you handle problems in the proper context, while also teaching some operational takeaways to keep you ahead of the increasingly competitive landscape.

Analytic Tools 52

Analytic Tools Data Visualization Research Software User Testing 52