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Intercom’s Sanj Bhayro on creating the right foundation to help businesses scale

Intercom, Inc.

Sanj started working at Salesforce back in 2005, when the company had around 1,000 employees and a few hundred million in revenue, and he was a part of its growth for 14 years, holding several leadership positions in multiple markets in EMEA. In 2005, I was very lucky to join a company called Salesforce, which had just IPO’d.

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Product Failure is An Opportunity

The Product Coalition

Pivoting done well means the team doesn’t lose direction and can build on the insights for new product development. The product team discovered that visitors mostly used the video upload feature and stripped down all other features over time. Odeo was a small podcasting startup in 2005. They called the product “Twttr”.

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The PM’s Guide To Getting Stuff Done: Tackle Your To-Do List in 3 Easy Steps

UserVoice

What it is: Asana is a versatile task management solution that allows you to manage both personal and team projects. What it does well: With a slogan like “Teamwork without email,” Asana is just that, a good collaboration tool for your team that is intended to reduce the number of back and forth emails about what needs to be done and when.

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When You Should Not Listen to Your Customers

The Product Coalition

Expressed needs are rightfully the basis of most iterative product developments. When people are forced to explain things they do not understand themselves, they may do so very confidently but inaccurately, leading teams to make non-optimal product decisions as a result. Working with unrecognised needs has its challenges.

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Why Your ‘Brilliant’ Technology Fails To Have Impact | Tom Adeyoola, Metail | BoS Europe 2018

Business of Software Conference

On the casino side what we developed was a machine which allowed you to play on four roulette wheels simultaneously. And we hadn’t eaten our dog food as a team, we weren’t people who really understood casinos that well and all of the difficulties that happen in the live environment. People, people in the team.

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Collection, Analysis, Action: A Beginner’s Guide to the Product Stack

Mixpanel

This post is written by TWG, a product consultancy specializing in modern application development , data engineering, and product growth. Depending on your budget, the size of your technical team, and the vision for the future of your data, you can choose the solution that feels the best for you.

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Unlocking the Power of the Blue Ocean Strategy: A Comprehensive Guide for SaaS Businesses [2023]

Userpilot

Definition and Origin The concept of blue ocean strategy was first introduced in the 2005 book “ Blue Ocean Strategy : How to Create Uncontested Market Space and Make Competition Irrelevant” by professors W. The focus is on developing new demand and reconstructing market landscapes to make rivals obsolete.