Intercom, Inc.

JULY 11, 2019

As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close. Kaitlin: You’re the General Manager HubSpot’s Service Hub. Could you give me a bit of background on why HubSpot built Service Hub in the first place and the philosophy behind it?

Customer Experience 188

Customer Experience User Testing Customer Feedback Feedback Software 188

Mind the Product

MAY 16, 2018

In 2006, Alan Mulally took over as president and CEO of a struggling Ford Motor Company. In just over five years, Ford was reporting $20 billion in profits and was the only automotive company in the US to avoid a government bail-out. The data says that I’m not alone in that feeling.

Weak Development Team 120

Weak Development Team Automotive Data Visualization Feedback Software 120

UX Planet

FEBRUARY 26, 2024

Alternative assessment methods, such as portfolio reviews, collaborative discussions are presented as more promising avenues for assess the candidate and promoting inclusivity in the hiring process. Questions have also been raised about their effectiveness in accurately predicting job performance.

User Testing 98

User Testing Research Software Data Visualization Feedback Software 98

The Product Coalition

MAY 21, 2020

While no company has ever gone out of their way to build ugly products, when consumer tech really started taking off in the late-eighties/mid-nineties, what mattered most was that the technology worked. Accessible: Around 19% of Americans use accessibility tools to surf the web. Product designers…you get the idea.

User Testing 84

User Testing Research Software Data Visualization Feedback Software 84

The Product Coalition

FEBRUARY 22, 2021

resulting in personal agendas being pursued, A complex, multi-layered reporting structure within organizations that filters as well as delays the flow of information, thus impeding communication and decision-making. Example : The Secret Tesla Motors Master Plan (just between you and me) from August 2nd, 2006.)

Product Research 103

Product Research User Testing Customer Experience Reporting Tools 103

Pragmatic Marketing

JANUARY 29, 2009

Guru Ken Schwaber gave us his view in his 2006 FAQ, “The benefits of Scrum are a competitive advantage if you are an ISV or your ability to respond more quickly to your competition if you are a business organization. A cynic might expect those who are selling services around Scrum to promote the measurable benefits.

Reporting Tools 70

Reporting Tools Data Visualization Analytic Tools Technical Review 70

Sachin Rekhi

JULY 29, 2015

Over the last month I've spent time optimizing the financial services, apps, and tools that I use on a regular basis. I started using ING Direct for my checking and savings account back in 2006. After 2006 I spent a few years "chasing interest rates" for my savings account. Checking / Savings Accounts: Capital One 360.

Reporting Tools 68

Reporting Tools Data Visualization Research Software Feedback Software 68

eG Innovations

NOVEMBER 30, 2021

This shifts resource consumption to the endpoint, reducing impact on your VDAs, and shapes the Teams audio and video traffic in a much more optimized fashion because now media traffic flows point-to-point between clients or the Teams conferencing service in Microsoft 365. Citrix Workspace app 2006 for Linux or newer. for ChromeOS.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Software Review 52

Intercom, Inc.

FEBRUARY 7, 2019

How do you name an all-in-one solution for a plethora of problems, which – until now – have required individual tools? Three major changes in the past decade have changed the tech landscape: the evolution and maturity of the web browser, the use of SaaS tools in the workplace, and the opening up of APIs to the broader public.

Feedback Software 172

Feedback Software Reporting Tools User Testing Data Visualization 172

The Product Coalition

JUNE 14, 2020

Lessons from big money tech failures An opinionated analysis of why some hyped products failed Last year, I did a talk, as part of orienting a team of automotive executives in modern way of iterative working, challenging the prevailing belief that perfect pre-planning backed by big money will always be a clear winner. The Zune Is Dead.

Technical Review 78

Technical Review Marketing Data Visualization Analytic Tools 78

ProductPlan

SEPTEMBER 8, 2021

However, even the conscientious objectors among us might not realize that they are indirectly purchasing from Amazon via Amazon Web Services (AWS) or its many subsidiaries. foot fungal cream, a family-sized bag of chips, and a pair of sweatpants) and the apps and services supported by AWS. Britannica.com ).

Product Strategy 87

Product Strategy User Testing Strategy Technical Review 87

Business of Software Conference

MARCH 24, 2021

Jason Fried is co-founder of Basecamp, a private company based in Chicago that builds the best web tools possible with the least number of features necessary. We’re best known for our product Basecamp which is a project management and collaboration tool We just launched a new thing called Hey recently which is a brand new email service.

Feedback Software 40

Feedback Software Research Software User Testing Product Research 40

Sachin Rekhi

JUNE 25, 2017

Below is a collection of my favorite vision statements from a variety of successful technology companies over the years. This involves everything from core project management responsibilities, to leveraging analytics for making data-driven decisions, to leading the overall R&D team, and so much more.

Product Research 168

Product Research User Testing Product Manager Product Management 168

UX Planet

FEBRUARY 26, 2024

A glimpse into a candidate’s design process Design challenges can indeed give some insight into a candidate’s design process. Depending on the company, country and city, some employees cost more than a designer and yet they don’t have to do a design challenge with no data and which requires hours of work. Am I victim of a bias?

Research Software 98

Research Software Feedback Software User Testing Data Visualization 98