2006 Framework Leadership Strategy 
Intercom, Inc.
MARCH 25, 2021
Jeanne is one of the leading voices on customer-centric leadership. For businesses to grow, they must rise above the constant stream of issues and deflection strategies and shift to a proactive CX approach. We recently spoke with Jeanne to learn more about what it takes to create a sustainable, customer-centric business strategy.
PMLesson's Ace the PM Interview
JANUARY 16, 2019
In this Path to PM post, we discuss switching product management careers and Shreyas's 10-30-50 product management framework to becoming a successful product lead. in 2006 as my first PM job. Picking projects that force you to exercise your weaknesses is the best strategy here. Shreyas Doshi is a product lead at Stripe.
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Intercom, Inc.
FEBRUARY 26, 2018
It’s even harder if you don’t know all of the armies on the field, their strategies and weapons, or even who’s a friend and who’s a foe. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. Frameworks like Ruby on Rails, Node, Angular, Ember, React etc.
UX Studio: Product Management
JULY 29, 2020
What does leadership entail in the context of design? How does an organization benefit from strong design leadership? Leadership as a topic is an extensive and broad area of science, and many other aspects are essential, such as intrapersonal communication or managing resources, just to mention a few. Listen first. Find purpose.
Pragmatic Marketing
JANUARY 29, 2009
Scrum, an Agile process framework, is one of the most highly-regarded ways of managing development projects faster, with better outcomes. The role is so pivotal to the success of the framework, it warrants further scrutiny. Scrum – the DNA. Those numbers need to be there. The Scrum Master molecule.
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