Intercom, Inc.

MARCH 25, 2021

It’s not about tackling problems as they pile up or chasing survey scores, it’s about building the foundation for customer-driven growth. Jeanne: The first Chief Customer Officer book came out in 2006. And then, in terms of a listening path, what advice would you give to a CX leader who wants to move their team beyond surveys?

Customer Experience 181

Customer Experience User Testing Customer Feedback Product Research 181

Mind the Product

FEBRUARY 1, 2019

getting a certification (be it scrum, agile, product, coaching … you name it). The list goes on and on – showing once again that our product community is made up of people who push themselves, are curious, and have a learning mindset. creating a community of practice for their organisation. getting a promotion.

CTO Coach 97

CTO Coach User Testing Research Software Certifications 97

Revulytics

JANUARY 30, 2018

The Telerik Platform is retiring on May 10, 2018 (“retiring products that have served their purpose”). Easy-to-use dashboards let you align product and marketing strategies. We have been in business since 2006 and our sole focus is software usage analytics. Telerik may be retiring, but you still have work to do! Feature usage.

Analytic Tools 59

Analytic Tools Data Visualization Reporting Tools Research Software 59

ProductPlan

SEPTEMBER 8, 2021

How did Amazon’s product strategy fare during the pandemic? Short answer: Amazon’s product strategy example lead the way). Amazon’s product strategy example has rewritten the book on convenience, easy access, and speed, and in doing so, embedded itself in the daily lives and routines of consumers.

Product Strategy 64

Product Strategy User Testing Strategy Technical Review 64

UX Studio: Product Management

JULY 29, 2020

What does a lead product designer have to concentrate on in order to be a good design leader? Hired as external consultants, researchers, and product designers, sometimes we are asked to join an existing product team and help in transforming an organization from the inside. . Product design is not like an assembly line.

Leadership 56

Leadership Research Software Development Team Review Product Research 56

The Product Coalition

FEBRUARY 5, 2019

Who are the best product managers? Check out the ultimate list of famous product managers you must follow to get the latest product news and inspiration. In a world with such flows, you need some reliable figures to guide you: you need the best product managers. Can you find your name?

Research Software 61

Research Software Analytic Tools User Testing Data Visualization 61

Userpilot

MAY 25, 2021

A microvideo is, as the name suggests, a short video. The bottom line is this: if a customer knows how to get the most out of your product, they are likely to stick around for a long time. We’ve seen many SaaS businesses place a help center widget inside their product, so that users don’t have to click away in order to find tips.

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

Aptrinsic

OCTOBER 6, 2017

CH 14: Three Pillars that Support a Successful Product-led GTM Strategy It should come as no surprise that digital transformation is impacting every aspect of our society. is to embrace the product-led approach and philosophy we’ve outlined in this book. They must understand how their products solve customer needs and change processes.

Data Visualization 40

Data Visualization Customer Experience Artificial Inteligence Customer Feedback 40

Business of Software Conference

MARCH 24, 2021

The launch of Hey, Basecamp’s new email service, has become one of the most talked about product launches of 2020- not least because of the very public fight with the Apple store. This session includes many questions from the audience as Jason discusses some of the learning from Basecamp’s first product launch in a decade.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

eG Innovations

NOVEMBER 30, 2021

Namely, there may be features and functionality available in Teams that are limited in a virtualized environment, which isn’t specific to Citrix deployments as such, but simply to desktop and server virtualization as a whole. Citrix Workspace app 2006 for Linux or newer. Considerations, Known Issues, and Limitations.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Software Review 52

Usersnap

SEPTEMBER 27, 2022

Test Reports and Analytics. Tracking test patterns and gathering insights for future QA initiatives is key during QA testing and bug tracking. It is necessary to identify each entity in a testing procedure. Better products are created. Hence, watch out for this feature. Retrieval and storage. Bugs aren’t different.

Reporting Tools 19

Reporting Tools Feedback Software Analytic Tools Data Visualization 19

Intercom, Inc.

FEBRUARY 7, 2019

How do you put a box around a product that defies categorization? How do you name an all-in-one solution for a plethora of problems, which – until now – have required individual tools? I spent about six years there – mostly running YouTube products. And then I spent six years at Microsoft. Matt: Incredibly impressive.

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171