Intercom, Inc.

MARCH 25, 2021

For businesses to grow, they must rise above the constant stream of issues and deflection strategies and shift to a proactive CX approach. We recently spoke with Jeanne to learn more about what it takes to create a sustainable, customer-centric business strategy. Jeanne: The first Chief Customer Officer book came out in 2006.

Customer Experience 181

Customer Experience User Testing Customer Feedback Product Research 181

Mind the Product

AUGUST 19, 2019

Which would you prefer: one where a barista knows your name and your favourite drink and your favourite music is playing, or one where everything is made for an average customer? Imagine that you’re going to a coffee shop. Moreover, it’s not only changes in these components that might affect you.

Artificial Inteligence 177

Artificial Inteligence Data Visualization Product Research Reporting Tools 177

The Product Coalition

FEBRUARY 22, 2021

just to name a few. every organization needs to acquire a holistic understanding of an agile product creation process: A vision leads to a strategy that (probably) results in a portfolio of products (and services). Example : The Secret Tesla Motors Master Plan (just between you and me) from August 2nd, 2006.) you name it.

Product Research 97

Product Research User Testing Customer Experience Reporting Tools 97

The Product Coalition

FEBRUARY 5, 2019

Can you find your name? She studied Computer Science at Stanford and joined the company in its early stages, way back in 2006. In particular, he is interested in successful launch strategies and growth hacking visibility across the key marketing platforms. Hey, maybe you even made it on the list! Check out her Medium profile !

Research Software 61

Research Software Analytic Tools User Testing Data Visualization 61

ProductPlan

SEPTEMBER 8, 2021

How did Amazon’s product strategy fare during the pandemic? Short answer: Amazon’s product strategy example lead the way). Amazon’s product strategy example has rewritten the book on convenience, easy access, and speed, and in doing so, embedded itself in the daily lives and routines of consumers.

Product Strategy 67

Product Strategy User Testing Strategy Technical Review 67

Intercom, Inc.

FEBRUARY 7, 2019

How do you name an all-in-one solution for a plethora of problems, which – until now – have required individual tools? And they would name a bunch of software, but they’d use Docs and Sheets to do just about everything. Tell me, though, what’s the underlying product strategy at play here? Shishir: Yeah.

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171

bpma ProductHub

NOVEMBER 21, 2016

Product strategy managers, market segment managers, solution marketing managers, and portfolio managers, to name a few. What matters most is the executive buyer’s perspective and how he or she perceives the dynamics of their industry and how those dynamics are shaping the strategy of their organization.

Product Management 150

Product Management Product Manager Customer Experience Healthcare 150

Business of Software Conference

MARCH 24, 2021

And over the years we’ve made a name for ourselves being an independent company we’re a relatively small business intentionally. So David and I set the direction, and the strategy and the vision and sort of where we’re headed. Yeah, in 2006. we have 56 people in the company. And that was exciting.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

UX Studio: Product Management

JULY 29, 2020

At this point I personally get a great deal of excitement because we are starting to see tremendously valuable opportunities outside the artboards in the design software and more inside the client’s organisational habits of doing product design and strategy. There are many models to help us understand the design maturity of an organization.

Leadership 56

Leadership Research Software Development Team Review Product Research 56

Aptrinsic

OCTOBER 6, 2017

CH 14: Three Pillars that Support a Successful Product-led GTM Strategy It should come as no surprise that digital transformation is impacting every aspect of our society. Many of today’s fastest-growing enterprise software companies are implementing product-led GTM strategies. Please don’t forget to like and share.

Data Visualization 40

Data Visualization Customer Experience Artificial Inteligence Customer Feedback 40

Product Talk

FEBRUARY 8, 2017

A number of people have asked me why I have a Portuguese name [Contextual Note: This event was in Lisbon, Portugal and Teresa Torres is a common Portuguese name.] My father is both of Spanish descent and Mexican descent, hence I say my name as /’ter-REE-suh tor-ress/, which is maybe the most American way to pronounce this name.

Product Research 100

Product Research Research Software User Testing Reporting Tools 100

Business of Software Conference

MARCH 30, 2021

While we’re reminiscing in hindsight, if you were to go even further back all the way to 2006, before your first BoS conference, what would you tell yourself? So that’s a good thing. Kirk Baillie. Mark Littlewood. Design is a really important part of everything.

Feedback Software 52

Feedback Software Weak Development Team Events Customer Experience 52