Mind the Product

JULY 29, 2019

It often delivers a user experience that leaves much to be desired. The banking industry changed significantly after the 2008 financial crisis. This caused product innovation to be a low priority and the quality of the customer experience to stagnate. Traditionally, the banking industry has been slow to innovate.

Banking 70

Banking User Testing User Friction Differentiation 70

UX Studio

APRIL 6, 2023

As a global design agency, we collaborate with both startups and enterprises worldwide and have broad experience in nearly every niche and industry. We combine high-quality website design with user experience design to deliver an end product that helps our partners achieve their business goals.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio

APRIL 6, 2023

As a global design agency, we collaborate with both startups and enterprises worldwide and have broad experience in nearly every niche and industry. We combine high-quality website design with user experience design to deliver an end product that helps our partners achieve their business goals.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

Intercom, Inc.

FEBRUARY 7, 2019

We’re big, big fans and users of Coda here at Intercom, so I’m keen to hear more about what you guys are shipping and what’s coming next. You joined YouTube back in 2008, and you helped guide the company through hypergrowth after its acquisition by Google. This was 2008. How Coda eliminates pain points.

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171

Product Solving

AUGUST 26, 2020

Hiten Shah said it nicely on Twitter recently: Hiten Shah @hnshah Friction is the keyword in product development. 5:39 PM ∙ Jul 26, 2020 108 Likes 11 Retweets Building products is, indeed, all about friction. Then the cycle starts over again as you interview customers who are using your products in their day-to-day work.

Feedback Software 52

Feedback Software User Testing Customer Experience Systems Review 52

Userpilot

JANUARY 22, 2020

As more and more SaaS companies attempt to increase customer loyalty, more and more ways of measuring it are developed. In fact, 55% of companies around the world use NPS to measure customer loyalty and satisfaction. It’s since become a popular way of measuring customer satisfaction. How to improve NPS. Key takeaways.

Analytic Tools 134

Analytic Tools Feedback Software Research Software Data Visualization 134