Business of Software Conference

DECEMBER 14, 2023

Cohen starts his presentation by telling a story about how he started blogging in 2009. For Cohen and Smart Bear, solving simple problems was a bad strategy. We tend to have certain ideas about the characteristics of developers and salespeople, and those characteristics tend to be quite different. I don’t know how to do that.

Software Review 64

Software Review Weak Development Team User Testing Customer Experience 64

Intercom, Inc.

JUNE 21, 2018

Whether you’re at an early-stage startup that’s just made its first sales hires, or part of a fast-moving sales team in a large organization, the key to success often comes down to efficiency. That means your focus should be on building the right customer profile and developing precise messaging to reach them. Short on time?

Outbound 183

Outbound Technical Advisors Weak Development Team Product Research 183

Userpilot

MARCH 7, 2024

I was doing all the demos myself, so that led to my next company – ewebinar – so I could run the demos on autopilot.” Sima Banijamali : “I started in tech in 2009, and in 2010 I moved to Sweden from Iran and started studying. My official title was the ‘COO’ but on Fridays, I made pancakes for the developers.

Technical Review 104

Technical Review CTO Coach Startups Feedback Software 104

Business of Software Conference

JUNE 5, 2019

We started our company in May of 2009 with quite literally a blank screen and a blinking cursor. We had made a bad hire. Peldi knows, a few people know – yeah, mother of demos guy. This was at the 40 th anniversary of what’s called the Mother of All Demos. It’s one I’ve been a part of for quite some time.

Feedback Software 40

Feedback Software Research Software Reporting Tools Data Visualization 40

Mixpanel

MAY 5, 2021

Teams are praised whenever they release a new feature (or product) to their customers. Employees on these teams likely felt proud to share something new with the world and maybe even posted their accomplishment on LinkedIn to spread the word and celebrate. Previously, he led growth and product teams at Instacart and Zynga.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

Userpilot

APRIL 6, 2021

Align your team incentives around retention Conclusion. Back in 2009, a lot of Foursquare’s initial user retention was down to gamification. Even if your first effort is poor, it’s always easier to edit than it is to create. Align your team incentives around retention. Start a customer loyalty program 11.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52