Business of Software Conference

DECEMBER 14, 2023

Cohen starts his presentation by telling a story about how he started blogging in 2009. Remember, our customers are big: It’s enterprise software, it’s people like Adobe and Intuit and Cisco and Qualcomm – those are all our customers. For Cohen and Smart Bear, solving simple problems was a bad strategy.

Software Review 64

Software Review Weak Development Team User Testing Customer Experience 64

Intercom, Inc.

JUNE 21, 2018

Whether you’re at an early-stage startup that’s just made its first sales hires, or part of a fast-moving sales team in a large organization, the key to success often comes down to efficiency. That means your focus should be on building the right customer profile and developing precise messaging to reach them. Short on time?

Outbound 183

Outbound Technical Advisors Weak Development Team Product Research 183

Business of Software Conference

JUNE 5, 2019

We started our company in May of 2009 with quite literally a blank screen and a blinking cursor. We had made a bad hire. Peldi knows, a few people know – yeah, mother of demos guy. This was at the 40 th anniversary of what’s called the Mother of All Demos. It’s one I’ve been a part of for quite some time.

Feedback Software 40

Feedback Software Research Software Reporting Tools Data Visualization 40