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2021 in conversation: Learnings from the podcast

Intercom, Inc.

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Will Larson , CTO of Calm.

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My top essays/tweetstorms in 2019 on product/market fit, investing, KPIs, YouTubers, and more

Andrew Chen

– so many Japanese brands! Magic metrics indicating a startup probably has product/market fit. 3) power user curve showing a smile — with a big concentration of engaged users (you grow out from this strong core). Magic metrics indicating a startup probably has product/market fit. 5 out of the top 10.

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My top essays/tweetstorms in 2019 on product/market fit, investing, KPIs, YouTubers, and more

Andrew Chen

– so many Japanese brands! Magic metrics indicating a startup probably has product/market fit. 3) power user curve showing a smile — with a big concentration of engaged users (you grow out from this strong core). Magic metrics indicating a startup probably has product/market fit. 5 out of the top 10.

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10 Years of Balsamiq: What I’ve Learned | Peldi Guilizzoni, Balsamiq | BoS USA 2018

Business of Software Conference

Founder Peldi has attended Business of Software every year since 2010, and has 5 BoS talks to his name. Few customers, happy. And then after a while I had to give up the dream because I was hiring too many customers so I had to. It should be a good test. And then I realized that there was a lot I needed to coach.

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Leading A High-Growth Company | David Cancel, Drift | BoS USA 2018

Business of Software Conference

Currently, he’s co-founder and CEO of Drift, a startup that’s making it easier for businesses to talk to their customers. DC : Drift basically helps B2B businesses connect with the customers that are interested in buying now that are on their website. David Cancel is a 5x founder and 2x CEO with four successful exits to date.