Intercom, Inc.
APRIL 22, 2019
Some think customers will see the advent of AI as a welcome way to get self-help quickly and get back to their task. Others worry that AI will worsen the customer experience as more and more companies use it to save costs. He joined me for a conversation on tackling issues that come up as you scale your customer experience.
Mixpanel
MAY 26, 2020
Rohit Gossain: I started off my career in 2010 as a technical analyst working with a product manager. At the time, product analytics software didn’t really exist—we were very much relying on Google Analytics. 2015 was when I saw a distinction emerge between real-time customer data and BI/analytics data.
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Mixpanel
MAY 26, 2020
Rohit Gossain: I started off my career in 2010 as a technical analyst working with a product manager. At the time, product analytics software didn’t really exist—we were very much relying on Google Analytics. 2015 was when I saw a distinction emerge between real-time customer data and BI/analytics data.
UX Studio: Product Management
NOVEMBER 24, 2020
It is one of the first companies that has transferred the clients’ business to the cloud, making it available for end-users. . Its offices are located in different countries, including the UK, US, and Germany for sales operations and Ukraine, Russia, Belarus for skilled software engineering teams. . Fuzzy Math.
Intercom, Inc.
DECEMBER 21, 2021
Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Will Larson , CTO of Calm.
Business of Software Conference
OCTOBER 3, 2019
Each year at the Business of Software Conference, attendees hear insights from some of the smartest people in software, all willing to share their expertise with the community. And I did it in 2010. They don’t have social media because they’re busy making their customers and employees happy. And what do they learn?
Business of Software Conference
OCTOBER 3, 2019
Each year at the Business of Software Conference, attendees hear insights from some of the smartest people in software, all willing to share their expertise with the community. And I did it in 2010. They don’t have social media because they’re busy making their customers and employees happy. And what do they learn?
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