article thumbnail

2022 on Inside Intercom

Intercom, Inc.

For one, Eoghan McCabe , our Co-founder and Chairman, returned to the role of CEO , the position he had held from our founding in 2011 until 2020 – and he is bringing a renewed focus on the customer service space, so you can expect to see even more innovation from us in that area. Intercom on Product: How ChatGPT changed everything.

article thumbnail

Open-Source Slack AI – How & Why I Built v1.0 in 3 Days

Bryce York

Once up and running (instructions for the whole process are provided below), all your Slack users will be able to generate to both public and private: Thread summaries – Generate a detailed summary of any Slack thread (powered by GPT-3.5-Turbo) This turned out to be an oversimplification. More on that later.