Reflecting on the Intercom journey – Karen Peacock and Des Traynor in conversation
Intercom, Inc.
OCTOBER 29, 2020
The state of tooling in 2010 or 2011 was that there was no Stripe, there was no subscription management and the idea of a SaaS economy was just nonsense. The way you talked to your customers was by exporting your PayPal dashboard because everyone used PayPal for subscription back then.
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