Intercom, Inc.

DECEMBER 28, 2022

We’ve made it to the end of 2022 – 12 months in which everything changed for the tech industry. After booming for the best part of two decades, a number of factors coincided to transform the SaaS landscape and tech more broadly. Announcing ‘The Intercom Customer Support Trends Report for 2022’. Well that was quite the year.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

BrainStation Product Management

JULY 20, 2018

They help figure out what products should get made, ensure that they do get made, and report back on how users are responding to those products. In terms of digital product management, PMs are the glue that holds together the user experience, the technical requirements, and the business requirements of a product. Erikkson, 2011.

Technical Review 68

Technical Review User Testing Product Management Product Manager 68

Alchemer Mobile

NOVEMBER 25, 2019

How do you know what your customers need and want? In this webinar, Robi Ganguly, CEO and Co-Founder, Apptentive and Ben Johnson, VP Mobile Strategy, Rightpoint will cover the essentials to have in place both pre- and post-launch in order to provide the best customer experience possible.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

BrainStation Product Management

OCTOBER 1, 2019

They help figure out what products should get made, ensure that they do get made, and report back on how users are responding to those products. In terms of digital product management, PMs are the glue that holds together the user experience, the technical requirements, and the business requirements of a product. Erikkson, 2011.

Technical Review 55

Technical Review User Testing Analytic Tools Product Research 55

freshtrax

JULY 23, 2019

If you are looking to integrate your business into the Japanese market, skimming online for quick answers and visiting Japan alone won’t lay a sturdy foundation for an informed understanding of the Japanese consumer. World Population Review, 2019 ) ( Statistics Bureau Japan, 2019 ). World Population Review, 2019 ). OECD, 2019 ).

User Testing 88

User Testing Data Visualization Customer Feedback Product Research 88

UX Planet

FEBRUARY 26, 2024

However, without adequate feedback or dialogue, candidates may not have the opportunity to fully explain their thought process or the rationale behind their design decisions. Asking for alternative way of evaluation, could be a way to deflect criticism and maintain the status quo without seriously considering the feedback provided.

Research Software 78

Research Software Feedback Software User Testing Data Visualization 78

The Product Coalition

SEPTEMBER 2, 2019

It was launched in 2011 and went broke in 2013 because people didn’t buy the product. It’s obvious that these tools were developed with little or no customer participation. the product/market fit. Customers didn’t understand the app’s value, and sales were low. Everpix and Google Wave didn’t satisfy the market.

User Testing 60

User Testing Customer Feedback Product Research Customer Experience 60

The Product Coalition

DECEMBER 17, 2019

We’ve just made it through a decade that completely revolutionized the way we think about tech. Top companies have completely changed the face of tech, transforming our lives. Devices like the Google Pixelbook come with a 360 hinge so users can switch effortlessly between laptop and tablet.

Wireless 79

Wireless Technical Review Research Software User Testing 79

ProductPlan

SEPTEMBER 8, 2021

Amazon’s product strategy example has rewritten the book on convenience, easy access, and speed, and in doing so, embedded itself in the daily lives and routines of consumers. Amazon has been a subtle disrupter to spaces, markets, and basic daily life routines — significantly transforming how, where, and when we consume.

Product Strategy 67

Product Strategy User Testing Strategy Technical Review 67

UX Studio: Product Management

JULY 12, 2021

So we did some research to help you find the right eCommerce web design company to work with. We reviewed their portfolios and services and created our top list of eCommerce web design agencies to work with. An award-winning global agency with broad expertise, including user-centric eCommerce web design. Built by Blank.

Research Software 92

Research Software Data Visualization Feedback Software Analytic Tools 92

The Product Coalition

FEBRUARY 22, 2021

Several reasons are causing this phenomenon ranging from a founder or entrepreneur who pursues his or her product vision without engaging in customer discovery activities. The sales department probably deems a direct contact of the Scrum Team members with customers too risky and hence prevents it from happening.

Product Research 97

Product Research User Testing Customer Experience Reporting Tools 97

The Product Coalition

NOVEMBER 6, 2019

The quest to find product-market fit and create products that are valuable, usable and feasible is not an easy one. we all operate within the intersection of ‘technology’, ‘business’ and ‘UX’. rather than user-centred design, they are following a stakeholder-centric approach. Being a product manager is tough. variety is good.

Technical Review 60

Technical Review Research Software User Testing Product Management 60

Intercom, Inc.

JANUARY 16, 2020

The idea of a virtual whiteboard is so simple that even the least technologically literate amongst us could likely understand the concept. In our discussion we unpack what this means for them as a company and for their customers. We hear how sharing the pain that your customers experience is key to understanding it.

Research Software 249

Research Software Data Visualization User Testing Customer Experience 249

The Product Coalition

MAY 5, 2018

The first one (chronologically speaking) is from Marty Cagan’s indispensable book Inspired: How to Create Tech Products Customers Love ; Marty describes it as “to discover a product that is valuable , usable and feasible ”. © 2011 Martin Eriksson. Wirtz (“UX” becomes “Design”, and “Tech” becomes “Engineering”.

Software Review 60

Software Review Technical Review User Testing Product Management 60

UX Studio: Product Management

SEPTEMBER 16, 2021

We have reviewed Berlin design studios’ competency, portfolios, and experience to define the best web design Berlin companies to work with. . Unless you have design companies’ recommendations from your friends or colleagues, it might be challenging to choose a trustworthy company that will fit your needs. . Phoenix Design.

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

Antwak Blog

FEBRUARY 15, 2021

However, with technology being a greater part of everyday life, it is a must to know about cyber risks. If you work in technology or are only starting to learn about the field, these are the best podcasts on the topic of cybersecurity. Typical topics: News on cybersecurity, review of the sector, interviews of experts.

Technical Review 52

Technical Review Research Software Systems Review Software Review 52

Antwak Blog

FEBRUARY 15, 2021

However, with technology being a greater part of everyday life, it is a must to know about cyber risks. If you work in technology or are only starting to learn about the field, these are the best podcasts on the topic of cybersecurity. Typical topics: News on cybersecurity, review of the sector, interviews of experts.

Technical Review 52

Technical Review Research Software Systems Review Software Review 52

DISQO

SEPTEMBER 25, 2019

Thanks to the company’s unrelenting focus on innovation — an astounding 88% of Cambia employees believe the company supports innovation — Cambia has launched diverse businesses that perfectly complement the company’s cause: providing quality and consumer-friendly healthcare in more affordable and simpler ways.

Healthcare 40

Healthcare User Testing Development Team Review Systems Review 40

DISQO

SEPTEMBER 25, 2019

Thanks to the company’s unrelenting focus on innovation — an astounding 88% of Cambia employees believe the company supports innovation — Cambia has launched diverse businesses that perfectly complement the company’s cause: providing quality and consumer-friendly healthcare in more affordable and simpler ways.

Healthcare 40

Healthcare User Testing Development Team Review Systems Review 40

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. It’s becoming the bare minimum. Start early.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Userpilot

JULY 13, 2021

The UI of your SaaS needs to leave a lasting impression on your users, which is why we’ve compiled a list of 11 top UI designers for you. UI design is a subset of UX and a UI designer is responsible for designing the visual experience of a digital product for users. Who is your ideal customer and who isn’t? Let’s dive in!

Research Software 98

Research Software Feedback Software Data Visualization Reporting Tools 98

The Product Coalition

JUNE 11, 2023

Simplify the technical approach to a long standing regulatory requirement, based on a refined understanding of the regulators’ true ask. Support a new customer seeking our help, when we could barely offer it, simply by better understanding what they wanted and their own capability. jpg Alan Mulally 2011-04-01 001.jpg

Technical Review 122

Technical Review User Friction Reference Feedback Software 122

PMLesson's Ace the PM Interview

APRIL 2, 2020

We've done the due diligence for you and compiled a list of some of the greats. job placement within 180 days General Assembly is a private education company founded in 2011 that offers full-time and part-time courses in software engineering, user experience design, digital marketing, and data science.

Data Visualization 52

Data Visualization Artificial Inteligence Technical Review Software Review 52

Business of Software Conference

JULY 29, 2019

Wade Foster and his co-founder started Zapier (it rhymes with ‘happier’) back in 2011 during a hackathon. Technology launched before the market was ready, a funded company run into the grown, struggling to reach the heights of an American counterpart. While building Superhuman, CEO/Founder Rahul Vohra built a Product-Market Fit Engine.

Software Review 49

Software Review Analytic Tools Technical Review Data Visualization 49

DISQO

SEPTEMBER 25, 2019

Thanks to the company’s unrelenting focus on innovation — an astounding 88% of Cambia employees believe the company supports innovation — Cambia has launched diverse businesses that perfectly complement the company’s cause: providing quality and consumer-friendly healthcare in more affordable and simpler ways.

Healthcare 40

Healthcare User Testing Development Team Review Systems Review 40

The Product Coalition

JANUARY 20, 2020

Today, an animated explainer video has become one of the most creative ways to establish warmer relationships between customers and their beloved brands. An animated video creates an emotional and aesthetical appeal to customers and helps them learn while having fun at the same time. There’s no need to be?—?we

Research Software 78

Research Software Feedback Software User Testing Product Research 78

Business of Software Conference

JANUARY 30, 2020

Listen now on Apple Podcasts, Spotify, Anchor.fm, and more – don’t forget to leave a review on Apple Podcasts recommending us to the world! After speaking at BoS USA in 2013 with an extraordinary talk which has helped start a conversation for many about mental health in tech, Greg leads the Developer Community team at Twilio.

Software Review 40

Software Review Technical Review Fractional CTO Data Visualization 40

Pragmatic Marketing

NOVEMBER 16, 2019

Founded in 2009 and officially launched in 2011, Uber Technologies Inc. “I also like to do regular skip levels with all team members to review progress vis a vis goals.” Jones pointed to customer insights as the most powerful tool for PMMs to influence the product roadmap. Influencing the Roadmap.

Reporting Tools 70

Reporting Tools Product Marketing Marketing Research Software 70

Pragmatic Marketing

NOVEMBER 16, 2019

Founded in 2009 and officially launched in 2011, Uber Technologies Inc. “I also like to do regular skip levels with all team members to review progress vis a vis goals.” Jones pointed to customer insights as the most powerful tool for PMMs to influence the product roadmap. Influencing the Roadmap.

Reporting Tools 70

Reporting Tools Product Marketing Marketing Research Software 70

svpg

SEPTEMBER 30, 2016

I’ve had the opportunity to work with many impressive teams and product managers from a broad range of leading tech companies, and this has helped me to get a better sense of the what is essential to the role, and to success. Moreover, users choose their devices and platforms because they value what's different , not the same.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

Agile Velocity

AUGUST 29, 2023

Instead of prioritizing by unfounded estimates, it’s time to review backlogs on a regular basis and have conversations about value and what can be delivered in shorter timeframes. I remember back in the 2005 to 2011 time frame when every year I had to vie for my projects to make it above that project budget line.

Leadership 67

Leadership Customer Experience ChatGPT Technical Review 67

The Product Coalition

JANUARY 15, 2019

Even the best thought-out plans must be routinely tested & tweaked to retrofit strategy to reality. And at times, they should be turned on their heads to address unexpected shifts in culture, technology, and/or regulation. but those that did got significantly better reviews than those didn’t. Crisp white sheets.

Feedback Software 84

Feedback Software Customer Feedback White Paper Data Visualization 84

PMLesson's Ace the PM Interview

OCTOBER 21, 2019

This can be in terms of the companies you want to target, the roles you want to get into or the kind of industry, products, or technologies you want to work on. You want to do some research regarding the industry, company, team and the role before the actual interview—get this done quickly as there are many more important things to focus on.

Technical Review 40

Technical Review Customer Experience Technical Advisors Research Software 40

Split

JULY 30, 2020

The answers I found were: shift left testing, continuous integration, and continuous delivery. Data, not opinions, and experiments, not surveys, are what put teams into a virtuous feedback loop towards greater success. Adaptability Through Local Team Autonomy at Whole Foods. Hiring for Adaptability, Bias for Action at Netflix.

Reporting Tools 52

Reporting Tools Feedback Software Software Developers Software Development 52

The Product Coalition

MAY 21, 2018

The technologies brought by the Third Industrial Revolution are becoming integrated, sophisticated and powerful, creating global networks of economy and relationships. This led MIT researchers Erik Brynjolfsson and Andrew McAfee to refer to this era also as “The Second Machine Age”. Industry 4.0, World Economic Forum.

Reporting Tools 60

Reporting Tools Artificial Inteligence Research Software Data Visualization 60

The Product Coalition

JUNE 25, 2019

I’ve been personally told that all the research points to that. But having experienced both poorly performing, co-located teams as well as high performing distributed teams, I wanted to take a closer look at some of the research as well as experiences of others. Agility is multi-faceted.

Weak Development Team 85

Weak Development Team Research Software Customer Experience Leadership 85

Intercom, Inc.

SEPTEMBER 12, 2019

Too often, our online architects fail to take into account differently abled users. Human-centered design, after all, should take everyone into account, not just the standard user. Most of the time, we design for the average able-bodied user, failing to consider what it looks like to those who sit outside this.

Research Software 112

Research Software Data Visualization User Testing Customer Experience 112