The Product Coalition
FEBRUARY 1, 2022
Pivoting done well means the team doesn’t lose direction and can build on the insights for new product development. The product team discovered that visitors mostly used the video upload feature and stripped down all other features over time. “Fail faster” is something nobody really wants.
Mind the Product
MAY 25, 2018
In 2012, when I was working as part of the JustGiving team responsible for innovative products and disruptive business models, we decided to test how people could raise money for non-charitable good causes. 2012 – the Inception. 2012 – the Inception. 2014 – Testing and Growing the Team.
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Mind the Product
JUNE 22, 2018
Transactions are made by sending PIN-protected text messages in exchange of a small fee of 25 Kenyan Shillings (less than 25p). Chris was part of the development team when M-Pesa launched, he then moved on to run its architecture and redesigned the system to support 400,000 transactions per second.
Intercom, Inc.
APRIL 8, 2021
As face-to-face consultations were no longer an option for many healthcare providers, Joel and his team dropped everything and asked themselves: what could they build to help their customers (and their customers’ patients) adapt to the new normal? It was exciting, and the worst-case scenario wasn’t so bad. Joel: Sure.
Userpilot
DECEMBER 10, 2020
A spate of bad reviews can be a serious obstacle to growth, retention and customer acquisition. You should care about negative feedback, because your customers – actual and potential – care about it: 89% of people look for new suppliers after just one bad experience ( Oracle ). Or is this is a bad fit user?
UX Studio
MARCH 11, 2024
I realized that that wasn’t really gonna happen I’m very very bad at competition. And like the warmups and practice, I could see that I was kind of… you can kind of know how good you are on the team [00:04:00] in the warmups. Really anything to do with the wind surfing. Karthik: Yeah. I don’t know.
Brian Balfour
FEBRUARY 7, 2017
Andy Carvell joined SoundCloud in 2012, when the company was just over 80 employees and 10 million monthly active users. During Andy’s four and a half years at SoundCloud, he worked on a range of mobile growth topics, and in a bunch of different team configurations. But, retention can always be better. “If
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