Customer Education & Training: The Investment That Keeps on Giving
Gainsight
FEBRUARY 2, 2024
These are just the tools, however. For instance, business-to-business (B2B) software companies are also looking at customer training not just as a way to teach people how to use their product, but also as a way for their customers to be more successful at work. Unfortunately, webinars are also too often used as marketing tools.
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