Mind the Product

MAY 25, 2018

JustGiving’s goal is to grow the world of giving, enabling more money to be raised for good causes through the use of technology. 2013 – Launch as Yimby. The Yimby homepage, 2013. We could all attend sprint planning, non-developers could come to standups, and we shared release notes among the whole team.

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User Testing Weak Development Team Onboarding KPIs Customer Experience 111

Gainsight

JULY 7, 2021

I can pretty vividly remember the first Pulse conference I attended back in 2013. Gainsight hosted Pulse 2013 at the Four Seasons in San Francisco, California. As we kept a close eye on the industry, one large tech event after another was announcing its cancellation or postponement. Soon enough, we accepted the inevitable.

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Feedback Software Customer Experience Technical Review User Testing 45

Andrew Chen

DECEMBER 10, 2018

Above: New technology has always captivated consumers! In the 70 slide deck below, I cover a couple key concepts: Accelerating technology adoption. The most exciting new technologies coming around the corner, and how to evaluate them for producing new startups. Technology changes, but people stay the same.

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User Testing Startups Technical Review Customer Experience 100

UX Studio: Product Management

SEPTEMBER 16, 2021

We have reviewed Berlin design studios’ competency, portfolios, and experience to define the best web design Berlin companies to work with. . UX studio was founded by a UX design ambassador and TEDx speaker, David Pasztor, in 2013. Message us through our contact form to book a free consultation with our experts.

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Research Software User Testing Analytic Tools Feedback Software 59

Userpilot

JULY 26, 2021

In the beginning, software was expensive and purchase decisions were made by highly technical executives. There was a big focus on how the software would fit into the company’s existing tech stack. This is about showing the right user the right message at the right time in their user journey. This was the CIO Era. Data analysts.

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Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Userpilot

SEPTEMBER 8, 2021

For the more tech-savvy product marketers out there, you can signal the task completion to your onboarding software by creating a custom event called "Task XYZ is complete." You might also read in-app messages that you received from your customers giving you direct feedback on which features they liked the most.

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Analytic Tools Feedback Software Onboarding KPIs Software Review 85

Usersnap

NOVEMBER 15, 2019

It’s a relatively simple concept, but a lot of its success is due to the fact that they put the customer first. . When they released the product in 2013 they only shared it with 10 companies, which allowed them to concentrate on just a few use cases. They research technologies their customers find useful.

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User Testing Feedback Software Research Software Data Visualization 49

Modus Create

JULY 1, 2020

I had been taking 2 Aleve each day (1 morning, 1 evening) because I had been developing arthritis in my hands. Due to the drugs I take that lower my immune system, I am susceptible to infection and viruses that my body has a tough time fighting. Everyone is different, though, and “fatigue” isn’t a very good technical term.

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Reporting Tools Systems Review Software Review Technical Review 98

Userpilot

MARCH 22, 2021

TL; DR. Product marketing is different compared to general marketing in that product marketing teams know all the technical details of your SaaS product and communicates it through launch, feature announcements, white papers, and other mediums. With Userpilot, you can run experiments without having to call a developer for assistance.

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Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

JULY 13, 2021

Given how much time and money you’re spending developing new product features, it would be a great shame to have nobody want to use them. Your non-technical product managers and product marketing managers will certainly thank you! For anything more complicated, you need to use custom CSS, which might put off some less technical users.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Andrew Chen

DECEMBER 10, 2018

Above: New technology has always captivated consumers! In the 70 slide deck below, I cover a couple key concepts: Accelerating technology adoption. The most exciting new technologies coming around the corner, and how to evaluate them for producing new startups. Technology changes, but people stay the same.

User Testing 40

User Testing Startups Technical Review Customer Experience 40

BrainMates

OCTOBER 30, 2022

The Five Most Common Mistakes in Product Development. Some quotes put this higher – even up to 95% – but 40% is what empirical evidence indicates (see Castellion & Markham 2013 ). Developing and launching a product only to have it fail is the complete antithesis of the ‘Fail Fast’ innovation motto.

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Development Transportation Research Software Product Research 59

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

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Data Visualization Product Research User Testing Reporting Tools 217

Intercom, Inc.

JUNE 19, 2019

In this episode, she shares her advice on where to start when building a platform that benefits both you and your partners, how to encourage developers to build and grow their ecosystems and how to measure your and your partners’ success. If there’s customer adoption , developers generally will come. Short on time?

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Marketing User Testing Weak Development Team Product Research 217

Business of Software Conference

MAY 21, 2020

In this informative BoS Talk, Alex Yang and Elpie Bannister take us through the Simprints’ method of finding, hiring, nurturing, and developing top talent and explain a few of the processes they had to go through to hone this skill. On the one hand you have the tech giants like Google and Facebook.

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Technical Review Feedback Software Software Review Analytic Tools 52

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As anyone who has developed a training center will tell you, the number one goal of this effort is to get people to utilize training materials. The customer success landscape has changed.

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Education User Testing Customer Experience Research Software 52

The Product Coalition

JANUARY 20, 2020

we have created a list of the best video production companies in 2020 based on the complex research of the company’s profiles, customer reviews, and rankings on authoritative B2B information web-resources, such as Clutch, GoodFirms, DesignRush, IT Firms, and others. Feel intimidated by the notion of creating an explainer video?

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Research Software Feedback Software User Testing Product Research 78

Userpilot

NOVEMBER 23, 2023

Training your own model requires access to data and technical resources but could be a true differentiator in the market. Automation frees up PMs’ time so that they can focus on activities that make the biggest difference, like product strategy development. That’s where Airfocus has integrated AI technology.

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Data Visualization Feedback Software Analytic Tools Reporting Tools 95

Andrew Chen

MAY 28, 2019

You can follow and message Li on Twitter if you have thoughts about the piece. As new tech platforms hit scale, we on the consumer team have been closely watching the future of media and the technology driving it — in all forms. Americans listening weekly to podcasts grew from 7% in 2013 to 22% in 2019. Thanks, Andrew.

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