Mind the Product
SEPTEMBER 16, 2019
In 2013, I joined Google Helpouts , an online service that connected consumers with experts through chat and video. I advocate working in highly cross-functional squads where absolutely everyone – the product manager, design lead, engineers, product marketers, data scientists and user researchers – hears directly from customers.
Product Innovation Educators
MARCH 27, 2023
We conducted two more retrospective analyses covering 2004-2013 and 2014-2021. When I visited Corning, it didn’t matter whether we were visiting engineering, marketing, or sales—everybody could quote the innovation strategy. How they executed those practices depended on their industry and culture.
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Gainsight
JULY 11, 2023
Northpass was born in November 2013, just eight weeks after my wife and I welcomed our first child. We’ve built a fantastic culture on our core values, won NJ’s Best Place to Work four years running, and became a sought-out destination for aspiring software engineers in Poland.
The Product Coalition
FEBRUARY 28, 2019
I joined Splitwise in 2013 as employee #2, in an entry-level generalist role. What are some key features that differentiate Splitwise from other finance/billing apps? She also has some great tool recommendations and advice for product managers (especially for those who are just starting out). Check out what she had to say.
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Intercom, Inc.
JULY 26, 2018
Josh: With the survey software, I made the mistake of not differentiating myself enough from SurveyMonkey or the 10,000 other survey apps out there. Josh: I had the idea in October 2013 and launched it mid-November. But five years later, we are still here. I charged too little, and I just made a series of mistakes on the business side.
Userpilot
APRIL 1, 2022
Enlisting professional help is the best way to ensure effective product localization for both the users and search engines. After launching its English version in 2013, Canva now supports over a hundred different languages. The company differentiates its subscription fees based on the viewers’ locations. Conclusion.
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