Userpilot

JULY 26, 2021

In the beginning, software was expensive and purchase decisions were made by highly technical executives. There was a big focus on how the software would fit into the company’s existing tech stack. At the heart of it, buyers are aware vendors want to position their product in the best way possible. This was the CIO Era.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Atomic Spin PM

JUNE 22, 2019

Every year since 2013, SoftwareGR has organized GLSEC , a day-long conference focused on a specific topic of interest. The event is consistently well attended and brings together a diverse set of speakers to explore many dimensions on a specific topic. Technology and Communications. We accomplish this in four ways.

Software Review 40

Software Review Artificial Inteligence Feedback Software Technical Review 40

Userpilot

SEPTEMBER 8, 2021

Great product tours have a positive effect on just about every important SaaS metric that you can possibly imagine. Make the experience event-triggered, not time-triggered. Such a situation would only arise if the product tour had been set up to trigger each new event after a pre-arranged number of seconds. Make it personalized.

Analytic Tools 81

Analytic Tools Feedback Software Onboarding KPIs Software Review 81

Userpilot

JULY 13, 2021

Kontentino managed this by creating a custom event called “connect social profile,” and setting their walkthrough software to only display the tooltip to make a post once this custom event has been completed. Your non-technical product managers and product marketing managers will certainly thank you! location and app language.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Business of Software Conference

MAY 21, 2020

We’re really excited to be here today to share with you how we find and nurture tech talent as Simprints. On the one hand you have the tech giants like Google and Facebook. On the other hand, you have the tech unicorns with billion dollar valuations; like Uber, Stripe, and Dark Trace.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

Usersnap

NOVEMBER 15, 2019

It’s a relatively simple concept, but a lot of its success is due to the fact that they put the customer first. . When they released the product in 2013 they only shared it with 10 companies, which allowed them to concentrate on just a few use cases. They research technologies their customers find useful.

User Testing 49

User Testing Feedback Software Research Software Data Visualization 49

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. Zenkeep , a full-service managerial accounting and digital bookkeeping company for small businesses, is an example of a company who is in the right position to offer this kind of premium training.

Education 52

Education User Testing Customer Experience Research Software 52

Userpilot

MARCH 22, 2021

TL; DR. Product marketing is different compared to general marketing in that product marketing teams know all the technical details of your SaaS product and communicates it through launch, feature announcements, white papers, and other mediums. To do this, you can pass custom events or just tag features on your UI – no coding required.

Analytic Tools 97

Analytic Tools Feedback Software Research Software Data Visualization 97

Andrew Chen

MAY 28, 2019

In the world of podcasting, the flywheel is spinning: new technologies including AirPods, connected cars, and smart speakers have made it much easier for consumers to listen to audio content, which in turn creates more revenue and financial opportunity for creators, which further encourages high-quality audio content to flow into the space.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Gainsight

OCTOBER 7, 2019

Customer success has taken the business world by storm, and not just in tech and SaaS. Unity technologies, ADP, and Slack are just some of our new Gainsight customers. Since the inaugural event, attendance has grown from 300 in 2013 to 5,500 in 2019. With that, a new tech stack is needed.

Research Software 13

Research Software Reporting Tools User Testing Customer Experience 13

Andrew Chen

MAY 28, 2019

In the world of podcasting, the flywheel is spinning: new technologies including AirPods, connected cars, and smart speakers have made it much easier for consumers to listen to audio content, which in turn creates more revenue and financial opportunity for creators, which further encourages high-quality audio content to flow into the space.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40

Brian Balfour

JUNE 20, 2017

Since it was founded in 2013, the company has reached 1 million monthly active Patrons, paying an average of $12 a month , and 50,000 active creators. The team concluded that changes to the product at every single step would have a positive effect. But most of Patreon's Creators aren't part of Silicon Valley, or even part of tech.

Research Software 84

Research Software Onboarding KPIs User Testing Customer Experience 84