UX Studio

APRIL 6, 2023

UX studio is a web designing company founded by Dávid Pásztor in 2013. They merge the mentality of a boutique agency with a marketing agency’s strategy, creativity, and technology. DigitalDesign.NYC focused on tech and software until they launched their new division DD.NYC.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

Mixpanel

APRIL 29, 2021

What’s the right balance between customer usage data, customer interviews, and general intuition when you’re trying to build the right product and product roadmap? To take it a step further, the performance reviews of everyone working on a certain customer behavior should be identical. Read on for the full discussion with Gokul.

Analytic Tools 76

Analytic Tools Data Visualization Customer Experience User Testing 76

Business of Software Conference

JANUARY 30, 2020

At every Business of Software Conference we record all the speakers’ presentations so that you can learn from the array of talks on offer to our attendees. Listen now on Apple Podcasts, Spotify, Anchor.fm, and more – don’t forget to leave a review on Apple Podcasts recommending us to the world! Upcoming Events.

Software Review 40

Software Review Technical Review Fractional CTO Data Visualization 40

Gainsight

OCTOBER 7, 2019

Customer success has taken the business world by storm, and not just in tech and SaaS. Unity technologies, ADP, and Slack are just some of our new Gainsight customers. We have customers from a variety of industries, including Computer software, Corporate Services, Telecommunications, Financial Services, and Healthcare.

Research Software 13

Research Software Reporting Tools User Testing Customer Experience 13

Intercom, Inc.

JULY 9, 2020

In many ways it offers him a unique perspective which he shares with us here – from his early days exploring search as a means to supporting his gaming tournament websites to spearheading the growth of an increasingly important tech discipline. So one example is that we vet all of the reviews, right?

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. Sam Mallikarjunan, Head of Growth at HubSpot, a leader in inbound marketing and sales software, explains that teaching the user in this example to create an email campaign isn’t good enough.

Education 52

Education User Testing Customer Experience Research Software 52

Intercom, Inc.

JUNE 19, 2019

Bessemer has a pretty extensive developer roadmap (they call their investment areas roadmaps or theses). It’s technical, and I wasn’t technical. And the truth is, I think in each generation, in cycle of technology, you only get a couple major ones that have a significant, lasting impact on the industry.

Marketing 217

Marketing User Testing Weak Development Team Product Research 217

Userpilot

APRIL 30, 2021

Classically, SEO is broken down into the following sub-areas: Technical SEO: includes ensuring pages are indexed, creating site maps, Knowledge Graph optimization and improving site speed. As a bonus, if you want to build a mobile version of your product, they can help you code that app as well. Heroic Search.

Research Software 98

Research Software Marketing Technical Advisors Customer Experience 98

Andrew Chen

NOVEMBER 13, 2018

The growth team was originally created in 2013, founded by Ed Baker. Growth PM: A product manager that’s responsible for the experiment roadmap. Growth engineer: An engineer who’s focused on technical decisions and implementing experiments. Above: Many of you may remember when Uber looked like this.

User Testing 110

User Testing Customer Experience Reporting Tools Data Visualization 110