Usersnap

FEBRUARY 6, 2020

As a result, it’s important for leaders in SaaS and E-commerce businesses to constantly improve customer experience to stay competitive. The 2014 edition continues the trend, listed as Amazon’s number one book in User Experience and Website Usability and appearing on multiple best-of customer experience book lists. Don’t Make Me Think.

Feedback Software 49

Feedback Software Research Software User Testing Analytic Tools 49

ProductPlan

APRIL 9, 2020

Carlos founded Product School in San Francisco in 2014. What is Qualitative Research? This form of user research fills in the gaps that hard data can’t. You need to know what feelings your product evokes in users as much as you need that full Google Analytics report. Qualitative Research Methods.

Product Research 103

Product Research User Testing Research Software Data Visualization 103

Mind the Product

DECEMBER 13, 2018

Where else will you find SoundCloud, the BBC, TransferWise, and Pivotal Labs, talking alongside new players in fantech (that’s technology for devotees, not air conditioners)? Its digital commerce success stems from developing its own technology, THG Ingenuity. Nilan also advises a number of early-stage startups.

Analytic Tools 108

Analytic Tools Research Software Data Visualization Government 108

Roman Pichler

JANUARY 8, 2019

A digital product is commonly redeveloped for two reasons: It has accumulated too much technical debt or its technologies are outdated, but the product is still needed—be it to generate revenue, support other revenue-generating products, or automate business processes and increase productivity.

Product Research 218

Product Research Customer Experience User Testing Analytic Tools 218

Mind the Product

FEBRUARY 20, 2019

He was the VP of Product at blogging platform Six Apart, created new media properties and influential content creators as VP Artist Development at Say Media, and then led Product and Design at Twitter from 2012 to 2014. Teresa Torres, Product Discovery Coach. Recent clients include Allstate, Capital One, The Guardian, and Snagajob.

Research Software 99

Research Software Analytic Tools User Testing Artificial Inteligence 99

Amplitude

DECEMBER 12, 2018

In 2014, data predicted that less than 0.01% of mobile apps would be considered a financial success by 2018. We don’t know how true this prediction ended up, but the data remains a stark reminder that building a successful mobile app requires a combination of expertise, dedication and innovation. Why is Pre-Planning Important?

Analytic Tools 65

Analytic Tools Research Software Feedback Software Data Visualization 65

DISQO

SEPTEMBER 24, 2019

Every week, we shine a spotlight on a founder, designer, researcher or leader in product who is building something that will shape our future. Richard MacManus is a writer and consultant working at the intersection of technology and the cultural industries. I ran ReadWriteWeb from 2003 until I sold it at the end of 2011.

Analytic Tools 58

Analytic Tools Research Software Technology Data Visualization 58

Mind the Product

FEBRUARY 9, 2017

What does technology do to society? When technology and human ingenuity gets together, everybody in society profits. Overall though, technology makes everyone healthier and richer. At this point in our society’s history – technology has never been more important to the global economy. AI is a blanket term.

Analytic Tools 70

Analytic Tools Research Software Data Visualization Product Research 70

The Product Coalition

AUGUST 18, 2018

While managed service is a great way to introduce an advertiser to a new technology, it doesn’t allow for much transparency for the advertiser. Early on, through user research, surveys and client interviews, we were able to validate that majority of our clients really wanted a self-service tool. What Were Our Biggest Challenges?

Data Visualization 60

Data Visualization Reporting Tools Technical Review Feedback Software 60

DISQO

SEPTEMBER 24, 2019

Every week, we shine a spotlight on a founder, designer, researcher or leader in product who is building something that will shape our future. Richard MacManus is a writer and consultant working at the intersection of technology and the cultural industries. I ran ReadWriteWeb from 2003 until I sold it at the end of 2011.

Analytic Tools 40

Analytic Tools Research Software Feedback Software Technology 40

DISQO

SEPTEMBER 24, 2019

Every week, we shine a spotlight on a founder, designer, researcher or leader in product who is building something that will shape our future. Richard MacManus is a writer and consultant working at the intersection of technology and the cultural industries. I ran ReadWriteWeb from 2003 until I sold it at the end of 2011.

Analytic Tools 40

Analytic Tools Research Software Feedback Software Technology 40

Arpit Rai

OCTOBER 29, 2019

What’s the difference between product management in B2B/SaaS and B2C? Following are some of the differences I can think of: Customer Research: B2B PMs tend to speak with customers a LOT more than B2C customers. You could build a B2B/SaaS company that does $50 million in revenues even with a few hundred customers.

Analytic Tools 52

Analytic Tools Research Software Feedback Software B2C 52

Revulytics

AUGUST 21, 2019

What is Software Piracy? Software piracy is the use of unlicensed software where the user has never paid the software vendor a licensing fee for the application. What are the effects of Software Piracy? billion, and 37% of software installed on personal computers is unlicensed. How to detect Software Piracy?

Software Review 12

Software Review Analytic Tools Reporting Tools Research Software 12

Mixpanel

SEPTEMBER 11, 2019

When you conduct any sort of research, you’ll typically draw on a combination of data and experience (yours and that of your peers). Leaning too heavily on personal experience and intuition leads to biased results, which is why academics in any field back their research with data and the established findings of their peers.

Data Visualization 95

Data Visualization User Testing Product Research Analytic Tools 95

Arpit Rai

OCTOBER 29, 2019

What’s the difference between product management in B2B/SaaS and B2C? Following are some of the differences I can think of: Customer Research: B2B PMs tend to speak with customers a LOT more than B2C customers. You could build a B2B/SaaS company that does $50 million in revenues even with a few hundred customers.

Analytic Tools 40

Analytic Tools Research Software Feedback Software B2C 40

Userpilot

SEPTEMBER 15, 2023

Concept testing helps to build customer relationships, understand customer needs , and gather market research data to drive decision-making. Userpilot can help gather user feedback with in-app surveys , use feature tagging and heatmaps to validate survey responses and conduct A/B experiments. Book a demo and get started!

User Testing 89

User Testing Feedback Software Product Research Analytic Tools 89

UX Planet

FEBRUARY 22, 2024

Photo by Maxim Ilyahov on Unsplash DESIGN How does technology make us lost in digital noise? It seems like our attention spans were taking a hit in the age of relentless technology. It cannot be denied, that humans are using technology to solve problems, enhance their lives, and boost productivity.

Research Software 95

Research Software Analytic Tools Technical Review Technology 95

The Product Coalition

FEBRUARY 6, 2020

After all, when you know exactly what metrics are growing, what market leaders are betting on, how and what budgets are spent, what marketing solutions are chosen, what practices should be implemented and what to focus on in the near future, life becomes better. China is the only region where data analytics is not on this list.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Mixpanel

SEPTEMBER 11, 2019

When you conduct any sort of research, you’ll typically draw on a combination of data and experience (yours and that of your peers). Leaning too heavily on personal experience and intuition leads to biased results, which is why academics in any field back their research with data and the established findings of their peers.

Data Visualization 40

Data Visualization User Testing Product Research Analytic Tools 40

Modus Create

MARCH 8, 2020

As the world observes International Women’s Day on March 8th, it is a great reminder to celebrate the women that help drive Modus and support women in technology every day. While many articles focus on the lack of women in technology, that is not the approach I want to take. Technology consists of many different roles and jobs.

Research Software 105

Research Software Technical Review Feedback Software Analytic Tools 105

ProductPlan

APRIL 12, 2022

Slack began as a humble internal communication tool for a failed online game and ended up the fastest growing SaaS. In just a few short years, the business messaging app Slack established itself as a communication hub. Its reputation as a fun work app that unifies people, by organizing searchable information in channels.

Feedback Software 52

Feedback Software Analytic Tools Research Software Product Strategy 52

Intercom, Inc.

DECEMBER 18, 2018

Email marketing remains an incredibly valuable way of communicating with customers at every stage of their lifecycle, whether you’re a thriving SaaS company or up-and-coming small business. Onboarding tips for a new app. Jackson (@StartupLJackson) May 17, 2014. Email can be a great tool to fill in gaps between conversion points.

User Testing 150

User Testing Analytic Tools Customer Experience Research Software 150

Userpilot

JANUARY 12, 2024

TL;DR Funnel charts are excellent tools for visualizing how data flows through a funnel. It is also a great tool for finding outliers. Bar charts are excellent numeric comparison tools, with bar sizes revealing the relative difference in sizes. Analyzing event distribution over multiple platforms. A vertical bar chart.

Data Visualization 95

Data Visualization Analytic Tools Onboarding KPIs Research Software 95

freshtrax

SEPTEMBER 24, 2019

Adjust , the industry leader in mobile measurement, fraud prevention and cybersecurity, provides high-quality analytics and security solutions for mobile marketers worldwide. Q: Adjust expanded to Japan in 2014. A: The Japanese mobile app market is one of the most advanced in the world. This remains a key priority.

Analytic Tools 97

Analytic Tools Research Software Feedback Software User Testing 97

Mixpanel

MAY 5, 2021

Imagine the internal ‘pat on the backs’ and recognition that occurred when Gmail fully launched dark mode for the mobile app, Figma released multi-account to switch between personal and work design spaces, or Apple announced their M1 chip. Teams are praised whenever they release a new feature (or product) to their customers.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

Revulytics

DECEMBER 16, 2019

Other attendees tend to be from business analytics, UX & design, development & engineering, and project management departments. The majority of the attendees are from business and enterprise software/SaaS, consumer and web. A good mix of attendees from B2B and B2C software technology companies.

Analytic Tools 76

Analytic Tools CTO Coach Research Software Technical Review 76

Revulytics

JULY 6, 2017

And, like McEnroe, for many software license compliance pros those “worst losses” tend to occur overseas. Both the rates of unlicensed commercial software use, as well as the commercial value of unlicensed software are highest in the Asia-Pacific region, according to research from the BSA. But that value is huge.

Research Software 48

Research Software Analytic Tools Data Visualization Customer Experience 48

The Product Coalition

MAY 31, 2022

UXCam CEO, Kishan Gupta, reflects on how human behavior has evolved in the past two years and the implications it has on the mobile app world. Last week I ordered from a food delivery app. My hand reaches for the phone and finds the app before I even realize I’m hungry. Learn how you can prepare for society’s next big changes.

Analytic Tools 156

Analytic Tools Research Software Data Visualization Reporting Tools 156

DemandMatrix

JULY 1, 2020

As per McKinsey report-2014, “executive teams that make extensive use of customer data analytics across all business decisions see a 126% profit improvement over companies that don’t”. Moreover, employees don’t know the data adoption ways or sometimes data solutions are not easy to use.

Data Visualization 52

Data Visualization Artificial Inteligence Technical Review User Testing 52

UX Planet

APRIL 12, 2024

When I started my career, the role of the Interactive Designer (which now would be classified as a Product Designer, or some may say UX Designer, something I inherently disagree with), included everything from Research, Information Architecture, Content Writing, Visual Design, and of course, Front End Development.

Research Software 96

Research Software Analytic Tools Feedback Software User Testing 96

Andrew Chen

MAY 28, 2019

In the world of podcasting, the flywheel is spinning: new technologies including AirPods, connected cars, and smart speakers have made it much easier for consumers to listen to audio content, which in turn creates more revenue and financial opportunity for creators, which further encourages high-quality audio content to flow into the space.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

In the world of podcasting, the flywheel is spinning: new technologies including AirPods, connected cars, and smart speakers have made it much easier for consumers to listen to audio content, which in turn creates more revenue and financial opportunity for creators, which further encourages high-quality audio content to flow into the space.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40

Business of Software Conference

JUNE 19, 2020

Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Patrick Campbell (Founder/CEO, ProfitWell) – Not Being Terrible When Things Are Terrible from Business of Software Conference. And so just like ‘No, we’re a software company. We have software margins.’

Analytic Tools 52

Analytic Tools Data Visualization Research Software User Testing 52