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Productboard founder and CEO Hubert Palan on mastering product strategy

Intercom, Inc.

And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products. Looking at how the best companies operate, Hubert and his team boiled down product excellence to three key areas of action: vision, strategy, and execution.

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4 CS Leaders’ Predictions for the Future of Customer Success

Gainsight

From leveraging emerging technologies to fostering deeper connections, these trailblazers illuminate the path ahead, guiding us towards a future where customer success is not just a strategy but a transformative force driving efficient growth and customer delight. Want to learn more from inspiring women in the CS industry?

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14 Real-Life Product Adoption Examples for Every Stage of The Customer Journey

Userpilot

The product adoption curve is a concept created by Everett Rogers back in 1962 and further developed by Geoffrey Moore in 2014. They're important for software development to get early feedback, but they usually don't stick around. Now, what should your strategy look like during these stages? They include: Innovators.

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Top 9 Digital Design Agencies in 2023

UX Studio: Product Management

As one of the best digital design agencies, Basic offers an ample number of services, from strategy and brand experience to content and technology solutions. These design services include journey mapping, web design, content strategy , full-stack development, including CMS implementation, and technical consultation for complex projects.

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The Evolution of Customer Success

Gainsight

In 2014 and 2015, leaders recognized that proactive relationship management improved customer experience, satisfaction, and sentiment. As a result, customer success strategies became essential to any business model looking to thrive in a market that constantly expects more. Now, review sites exist for everything from SaaS to shoelaces.

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Transformational Leadership – 4 Real-World Examples

Modus Create

Transformational leadership puts change at the center of business strategy. Despite the setback due to Covid, it has continued its growth sparked by digital transformation. . Nadella joined in 2014 and changed Microsoft’s mission to “empower every person and every organization on the planet to achieve more.” You slack them. .

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How JustGiving Crowdfunding Went From an Idea to £100m in Five Years

Mind the Product

And to test it, we ran user testing almost every week to get rapid feedback on mocked-up and coded prototypes, and reported back to the business every Friday on our progress and what we’d learned. 2014 – Testing and Growing the Team. This vision gave us something to aim for. The Yimby homepage, 2013.