Intercom, Inc.

JUNE 20, 2018

We created our first sales function in 2014 and in the busyness of building out the team, we had little time to reflect on how our experiences on the frontline of sales could add value to our product roadmap. Where does sales fit in at a company driven by product strategy? Building a positive feedback loop.

Feedback Software 199

Feedback Software Product Research User Testing Feedback Loop 199

The Product Guy

JUNE 20, 2019

When I joined Wetu in 2014, I was the 7th employee, we had just over 100 companies using our software, we were exclusively available in Africa, and the product was already 5 years old. As the first and most senior PM, I recognized the need to clarify vision, formalize processes, and set a proactive agenda moving forward.

Product Research 151

Product Research Feedback Software User Testing Technical Review 151

People-First Product Leadership

MARCH 24, 2024

Instead it’s their grit and positive character that stands out. They may not check all the boxes on the job description today, but they have the interpersonal qualities you’re seeking and a positive drive to address any gaps. Keep the following characteristics in mind when you’re hiring or interviewing for a role.

Leadership 52

Leadership Weak Development Team Product Management Product Manager 52

Mind the Product

MAY 25, 2018

Initially JustGiving supported only registered charities on its website, but the founders’ vision was to support all good causes. The output from a product in a box game, where we imagined how we would position the product if it was on sale in a supermarket. The initial vision was to. This vision gave us something to aim for.

User Testing 113

User Testing Weak Development Team Onboarding KPIs Customer Experience 113

The Product Coalition

MARCH 22, 2021

Purrweb Key facts: The main office is based in Omsk, Russia; The company was founded in 2014; Team size is 60 people; The company has proven itself in various fields of expertise, including healthcare, logistics, real estate, sports and finance; 5-star reviews on Clutch.co, GoodFirms.co Take a closer look and find the company just for you.

UX 97

UX Research Software Feedback Software User Testing 97

UX Studio: Product Management

OCTOBER 2, 2023

As one of the best digital design agencies, Basic offers an ample number of services, from strategy and brand experience to content and technology solutions. These design services include journey mapping, web design, content strategy , full-stack development, including CMS implementation, and technical consultation for complex projects.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

Mind the Product

JULY 1, 2019

The goal here is to learn about the product vision. While it’s a simple question, it can help illuminate how set (or open) the high-level roadmap is, give insight into a company’s unique take, and illuminate the clarity of thought (or lack thereof) in a product strategy.

User Testing 121

User Testing Product Management Product Manager Customer Experience 121

Intercom, Inc.

APRIL 22, 2019

If you go back to 2014, when we were building that part of our product, it was kind of the Wild West back then as far as browser extensions go. I imagine you guys have gotten positive feedback on that. Our product vision is, “The knowledge you need to do your job should find you when you need it.”

Customer Experience 156

Customer Experience User Testing Analytic Tools Feedback Software 156

The Product Cafe

DECEMBER 12, 2023

In 2014, David J Bland introduced this eye-opening concept in a tweet. It's insightful, but it might inadvertently narrow your vision. Our marketing strategies, positioning, and pricing all play a pivotal role in how our product is perceived and experienced. Reevaluate your product positioning and pricing strategy.

Product Research 52

Product Research User Testing Customer Feedback Customer Experience 52

Intercom, Inc.

JULY 21, 2022

Along the way, we’ve interviewed trailblazers, business leaders, makers and doers to share their experience and insights on all things startup strategy, product management, design, marketing, customer experience, and much, much more. The vision? On today’s show, we’re going to hear a little bit from each of them.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Userpilot

SEPTEMBER 15, 2023

In this article, we’ll go over some concept testing examples from some of the best B2B and B2C brands to help you get started with your strategy. To improve its blog strategy, Better Proposals asked its subscriber base which blog types they read the most so they could focus on creating more.

User Testing 103

User Testing Feedback Software Product Research Analytic Tools 103

svpg

SEPTEMBER 30, 2016

Between working with the co-founders on the strategy, validating concepts with the users, assessing the analytics, driving features and functionality with the team, and working with finance on the new business model, marketing on acquisition, and the warehouse on fulfillment, you can imagine the workload Kate faced on a daily basis.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

Tyner Blain

JANUARY 8, 2017

When it comes to developing a product strategy – or even making decisions about how best to create a product, one of these assumptions is likely to be what causes us to fail. Every strategy, every product idea, every design approach, and every planned implementation is built upon a pile of assumptions.

User Testing 40

User Testing Weak Development Team Product Research Workshop 40

Business of Software Conference

JULY 20, 2020

So, in strategy theory right for years we had this idea of this fabulous thing called a sustainable competitive advantage. And the idea was you found an attractive position in an attractive industry – we used to teach this stuff – and then you would throw up entry barriers like crazy and protect that position for a long time.

Weak Development Team 75

Weak Development Team Reporting Tools Research Software Data Visualization 75

Roadmunk

DECEMBER 21, 2017

Marc: I’m one of the founders of Hotjar, and we started back in 2014. It started as a bold vision to change the way the web is built by democratizing user data and feedback. We realized that all that free usage was actually having quite a positive effect the number of users who were subscribing.

Feedback Software 55

Feedback Software Analytic Tools User Testing Customer Feedback 55

Business of Software Conference

JUNE 19, 2020

And we were going to commit to that vision, which meant by our estimate so we’re going to take 18 months of getting kicked in the teeth on a feature disparity in order to basically make sure that the numbers were dead accurate. And in the 2014 version there was only like 400 companies on it. Jenny loves it.

Analytic Tools 52

Analytic Tools Data Visualization Research Software User Testing 52