Product Innovation Educators

FEBRUARY 26, 2018

One that I follow is the Product Management Insights report, which was just published by Alpha. I interviewed the report’s co-author, Nis Frome, who is also co-founder and head of content at Alpha, a company that provides on-demand user insights platform for product teams. They set product roadmaps and write user stories.

Data Visualization 48

Data Visualization Customer Feedback Reporting Tools Product Management 48

Userpilot

JUNE 3, 2021

I strongly believe that human skills like those listed above are meta skills that are just as essential to product management and leadership as more traditional skills like strategy development, data analytics, roadmap development, etc. 5 things that I bet you didn’t know about Empathy.

Product Research 98

Product Research Research Software Reporting Tools User Testing 98

Mixpanel

MAY 5, 2021

Prior to this position, Neil was VP of Engineering, after working as a Software Engineer and leading Infrastructure Engineering. He was the Director of Product at Slack, focused on growth in the freemium, self-service business. This involves platforms that support payments/cash outs, social currencies, integrations, and gamification.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

Bain Public

APRIL 13, 2020

According to Alpha’s 2020 Product Management Insights Report , product management has entered the c-suite. The rigor with which a problem is defined is the most important factor in finding a suitable solution. The what-and-how interview technique involves others in the solution-finding process. How can we fix this?

User Testing 52

User Testing Product Management Product Manager Customer Feedback 52

Andrew Chen

NOVEMBER 15, 2021

It was 2015 in December, and on a Friday evening, the office was buzzing. Ops teams had reported seeing large increases in driver referrals by our primary US competitor, Lyft, over the past few weeks, which was causing drivers to switch over in droves. What was the right solution? I hope you enjoy it! Thanks, Andrew. Not good.”

Books 63

Books Research Software Reporting Tools Technical Review 63

Tyner Blain

FEBRUARY 17, 2016

Software as a Service is not a one and done transactional offering. In a workshop last spring, I had the pleasure of working with a team to frame the longer term goals of their business – in order to prioritize the areas of investment that would drive their thematic roadmap.

Customer Experience 45

Customer Experience Reporting Tools Workshop Vision 45

Business of Software Conference

NOVEMBER 26, 2018

Rahul Vohra (Founder/CEO, Superhuman) – The Product-Market Fit Engine from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Reporters are constantly calling you. Upcoming Events. BoS Europe 2019 BoS USA 2019.

User Testing 103

User Testing Engineering Product Marketing Feedback Software 103

Gainsight

OCTOBER 7, 2019

Check out this State of Customer Success report based on LinkedIn data —you’ll see it’s a good time to be in customer success. The Customer Success Manager (CSM) role is one of the most promising jobs and has seen a 736% increase since 2015. Unity technologies, ADP, and Slack are just some of our new Gainsight customers.

Research Software 13

Research Software Reporting Tools User Testing Customer Experience 13