Gainsight

APRIL 12, 2023

Mistake #3: Not scaling based upon leading indicators We’ve had 3 periods in history where we scaled up way too fast: Early on, when we thought the enterprise opportunity for Gainsight’s Customer Success product was huge after closing *1* enterprise deal! And then at Pulse 2016, I decided to take another leap.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience Enterprise 52

Mind the Product

MARCH 16, 2017

UPDATED Mind the Product San Francisco 2017 promises to be one of our best product conferences yet, with double the number of workshops , more networking events around the conference, and more fun than ever before. Janna Bastow, CEO & Co-Founder, ProdPad. So what are you waiting for? Get those tickets now!

Research Software 75

Research Software User Testing Product Research Workshop 75

Mind the Product

APRIL 18, 2017

UPDATED Mind the Product San Francisco 2017 promises to be one of our best product conferences yet, with double the number of workshops , more networking events around the conference, and more fun than ever before. Trust us – you don’t want to miss this event! Janna Bastow, CEO & Co-Founder, ProdPad.

Research Software 76

Research Software User Testing Customer Experience Workshop 76

Userpilot

DECEMBER 17, 2021

The only difference between our Growth and Enterprise pricing tiers is the extended support and SLA that our enterprise clients need. Flat-rate pricing models make it clear how much customers are going to pay for your product. A freemium model can be an effective pricing strategy for SaaS companies with complex products.

Research Software 98

Research Software User Testing Strategy Customer Experience 98

Business of Software Conference

JULY 26, 2016

Upcoming Events. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Rahul Vohra: The Product-Market Fit Engine. Claire Suellentrop: Get Out Of The Echo Chamber: How To Use JTBD To Perfect Your Product’s Messaging. Talks from BoS USA 2016.

Weak Development Team 70

Weak Development Team Data Visualization Customer Feedback User Testing 70

Userpilot

JANUARY 12, 2024

In this example, the bar chart compares the number of standard, free, and enterprise invoices created over the last 7 days. Analyzing event distribution over multiple platforms. Analyze feature adoption rates for different features across customer segments to reveal product-market fit variations. Comparing survey results.

Data Visualization 105

Data Visualization Analytic Tools Onboarding KPIs Research Software 105

Business of Software Conference

FEBRUARY 16, 2021

5:02 James Avery, Kevel: And then so that, that gets up to like, 2016 17 we hadn’t raised any more money, we got back to profitability. And then we, we started to sell like big enterprises. You’ve been coming very regular in that regularly to the US event and also to the European one. Virtual Events.

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

Intercom, Inc.

FEBRUARY 1, 2018

In August of 2016, Rachel Hepworth embarked on a unique challenge: start a growth marketing team at one of the most successful startups of this generation – one that had long relied heavily on word of mouth. Imagine retail companies, agricultural companies, event companies. We got sales leads. We were closing deals.

User Testing 174

User Testing Marketing Research Software Feedback Software 174

Intercom, Inc.

OCTOBER 31, 2019

Tim has spent his entire professional career focusing on productivity, from Sybase to TLA-Tencor to Facebook where, over his six-year tenure (2010 – 2016), the amount of revenue per employee doubled to $1.8 The same thing is true with calendar events distributed over email. million apiece.

Data Visualization 169

Data Visualization Artificial Inteligence Customer Experience Technology 169

Business of Software Conference

OCTOBER 23, 2019

Bruce McCarthy (Founder, Product Culture) – Prioritization: Saying No To Good Ideas from Business of Software Conference. Upcoming Events. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Well maybe actually we do have a mature product.

Customer Experience 61

Customer Experience User Testing Onboarding KPIs Research Software 61

Business of Software Conference

MARCH 11, 2020

That’s why we started at the end of ‘14 and we didn’t launch our product commercially until April of 2016. And I mean you used to tweet obsessively about products. And by the fifth time you’re certifiable at this point. Like starting businesses cause when you go through it is. DC : No not at all. ML : Really.

CTO Coach 52

CTO Coach Weak Development Team User Testing Customer Experience 52