Intercom, Inc.

NOVEMBER 5, 2018

The solution is simple – install live chat on your website and start having conversations with people who are live on your website. Live chat is a messaging application that lets existing and prospective customers talk to your company in real time via your website and give them a personal selling experience. reduced churn by 14%.

Reporting Tools 239

Reporting Tools User Testing Data Visualization Customer Experience 239

Mind the Product

AUGUST 15, 2018

Last year I marked my fifth year of working with private equity firm Better Capital and its portfolio companies. Today, however, I’m the Chief Product Officer of a small digital advertising startup, making difficult product decisions and helping the company to grow. This is the story of why I traded private equity for product.

Reporting Tools 72

Reporting Tools Feedback Software Data Visualization Artificial Inteligence 72

Intercom, Inc.

OCTOBER 13, 2022

“Intercom customers report 31% higher engagement, 22% higher activation, and 21% higher retention after implementing Intercom for customer engagement”. Second, a powerful next-generation, messenger-first ticket solution, one of our biggest customer requests, and designed in partnership with those customers.

Feedback Software 118

Feedback Software Events Data Visualization Customer Communications 118

DISQO

JANUARY 10, 2019

Alpha, the on-demand user insights platform, today announced the findings from its annual Product Management Insights Report , highlighting the powerful role product managers can play in driving digital innovation — if they are supported and freed up to experiment.

Reporting Tools 85

Reporting Tools Data Visualization User Testing Customer Feedback 85

DISQO

JANUARY 10, 2019

Alpha, the rapid consumer feedback platform, today announced the findings from its annual Product Management Insights Report , highlighting the powerful role product managers can play in driving digital innovation — if they are supported and freed up to experiment.

User Testing 40

User Testing Product Research Reporting Tools Data Visualization 40

DISQO

JANUARY 10, 2019

Alpha, the rapid consumer feedback platform, today announced the findings from its annual Product Management Insights Report , highlighting the powerful role product managers can play in driving digital innovation — if they are supported and freed up to experiment.

User Testing 40

User Testing Product Research Reporting Tools Data Visualization 40

Business of Software Conference

JUNE 5, 2019

Carl Ryden has been a regular attendee at Business of Software Conferences for a long time. His company PrecisionLender has been seeing incredible growth over the past few years, providing a huge amount of value in the banking sector. We started our company in May of 2009 with quite literally a blank screen and a blinking cursor.

Feedback Software 40

Feedback Software Research Software Reporting Tools Data Visualization 40

The Product Coalition

DECEMBER 22, 2022

Software-as-a-service (SaaS) models, which operate on a subscription basis and are centralized and situated on a remote cloud network, are increasingly popular with businesses for a variety of factors, including flexibility and affordability. Saas startups that provide software as a service have a good delivery model.

Analytic Tools 116

Analytic Tools Data Visualization Reporting Tools Startups 116

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. Marketing technology is now the largest portion of total marketing budget (29% on average according to Gartner ).

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Usersnap

JUNE 11, 2019

Agile QA approach and user experience driven development (UXDD) have taken modern software development and testing by storm. Amazon has reported deploying thousands of times per day. And over 50 % of software firms have daily new releases. Agile software development practices have led to faster product development lifecycles.

Analytic Tools 85

Analytic Tools Feedback Software Reporting Tools Data Visualization 85

Reveal

AUGUST 15, 2022

But is Logi Analytics the right embedded analytics solution for your organization? We are taking a deeper look into the pros and cons of the Logi Analytics embedded analytics solution and introduce you to the #1 Logi Analytics alternative – Reveal. Why choose Reveal? Logi Analytics Overview. The Pros of Logi Analytics.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

The Product Coalition

OCTOBER 23, 2019

million bookings made every day, and every tenth person in the world employed in travel services, it’s no surprise that the value of the travel industry is estimated to hit $13.5 Booking, Airbnb, and Expedia disrupted the travel industry by empowering customers with new tools to build their routes, find itinerary options and plan activities.

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60

Roy Madden

SEPTEMBER 6, 2022

LIH needed a systematized way to gather, analyze, and prioritize intelligence in one place. The solution: Spotting trends faster with an AI engine. Start building your strategic intelligence process. Tino Klaehne , LIH’s Director of Strategic Innovation and Intelligence, explains, “We have a thought leadership strategy.

Data Visualization 84

Data Visualization Research Software Reporting Tools Travel 84

Intercom, Inc.

MAY 14, 2018

10 minutes: The average daily time US consumers spent in a messaging app in 2017 was 10 minutes, up 15.2% from 8 minutes in 2016 ( eMarketer, 2017 ). 53%: Consumers are 53% more likely to shop with a business they can message ( Facebook Nielsen report, 2016 ). DemandGen Report – 2017 Content Preferences Survey ).

User Testing 223

User Testing Research Software Artificial Inteligence Marketing 223

The Product Coalition

NOVEMBER 3, 2020

Here, we hope to highlight the unique challenges faced by tech companies in Europe, what the PM talent pool is like, and which cities are loved by product teams. As of 2019, according to a report by Atomico , the technology industry in Europe won $34.3 All of these companies have Product Managers.

Reporting Tools 88

Reporting Tools Product Management Product Manager Certifications 88

Intercom, Inc.

OCTOBER 29, 2020

In times of crisis, it helps to keep company values in mind – after all, they’re your North Star. Think about what you could be doing to bring more diversity into your teams and be more inclusive as a company, and go actively out of your way in order to achieve set goals. I love building products, building teams, building companies.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

DemandMatrix

JULY 1, 2020

As per McKinsey report-2014, “executive teams that make extensive use of customer data analytics across all business decisions see a 126% profit improvement over companies that don’t”. Moreover, employees don’t know the data adoption ways or sometimes data solutions are not easy to use.

Data Visualization 52

Data Visualization Artificial Inteligence Technical Review User Testing 52

Imaginary Cloud - Design

JANUARY 30, 2020

In 2017, Gartner introduced the concept augmented analytics in his Augmented Analytics is the Future of Data and Analytics report. In broader terms, the concept can be defined as data preparation and presentation through the use of machine learning and natural language processing (spoken or written).

Data Visualization 103

Data Visualization Analytic Tools Research Software Feedback Software 103