Intercom, Inc.

AUGUST 15, 2018

He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. I hosted Nick on the podcast, where we discussed the differences between management and leadership, fostering diversity in tech, and more.

Engineering 141

Engineering Leadership CTO Coach Feedback Software 141

Mind the Product

MAY 29, 2018

Mind the Product returns to Davies Symphony Hall in San Francisco on July 16-17 and promises to be one of our best product conferences yet, with a leadership forum, more workshops, more networking events around the conference, and more fun than ever before. He has experienced IPO, acquisition, rapid growth, and crushing failure.

Technical Cofounder 77

Technical Cofounder Fractional CTO CTO Coach User Testing 77

Business of Software Conference

JULY 2, 2019

It’s not just about designers even though I’m talking about designers because I’m a designer – this is a quote from Lever, you know the startup that deals with like recruitment. Another problem is you’re hiring for a design leadership position and you expect the person to design leadership to be hands on too.

Weak Development Team 40

Weak Development Team Research Software User Testing Analytic Tools 40