2017 CTO Customer Experience Naming 
Business of Software Conference
MARCH 5, 2021
It’s strange to think that in a few short hours I’ll press ‘End Meeting For All’ for the final time, and that’ll be it. Lesson #1 – Make Your Users Awesome. The first BoS video I watched was Kathy Sierra’s seminal talk from BoS USA 2012, ‘ Building The Minimum Badass User ’. Lesson #2 – You Are Not An Impostor.
The Product Coalition
OCTOBER 26, 2020
When it comes to the actual work products that product managers deliver: wireframes and user stories. It is also about the same time that working with R&D becomes more intense , so a lot of project management is needed. considering all relevant points of view including the customers, the market, and the company itself.
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Crafty CTO
MARCH 8, 2023
Gruber had just written a short piece about Medium launching their own Mastodon server – with the fun, short domain name of me.dm. Fighting Words What Gruber said next, though, bothered me: I am very uncomfortable with the fact that nearly all Mastodon servers are free-to-use volunteer efforts, funded by voluntary donations.
Intercom, Inc.
AUGUST 15, 2018
Short on time? Find a sponsor , not a mentor — someone who is in the room when opportunities arise and makes sure your name comes up. It also led to winning a Microsoft internal prize, and it was really the first time I could call myself a leader instead of a manager. That project led to my first cross-functional team.
Intercom, Inc.
JULY 21, 2022
Intercom was created out of an epiphany in a small Dublin coffee shop because we realized that the impersonal, transactional way of doing business online just wasn’t cutting it for customers anymore. Paul Adams: Let’s not do this again and then have a retro to learn the same thing we’ve already learned five times.
The Product Coalition
JULY 17, 2018
Magazine has named it one of the ‘fastest growing private companies in America’?—?for Its clients include Nestle, American Express, Johnson & Johnson, AOL, Time Warner, American Red Cross, and many other prominent businesses. Since then it has grown into a company of 450 employees across 10 offices.
DISQO
AUGUST 10, 2015
<code/media> – on February 13-14th, 2017 in CA, Recode senior editor Peter Kafka, in conjunction with Kara Swisher, host this exclusive conference which features candid, unscripted onstage interviews with the best-known names in the business. customer development, product design) and Scale (e.g., Mind the Product.
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